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Analysis of the Colombian and Peruvian Contact Center Outsourcing Services Markets

The BPO CRM Industries’ evolution of Colombia and Peru

29-Mar-2012  /  Research Code: NAA3-01-00-00-00  /  SKU: IT02204-NA-MR_11959  /  
Region: Latin America

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This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of the markets. Additionally, this provides extensive coverage of services that are delivered in each of Colombia and Peru’s local markets and those provided from these countries to others overseas. Furthermore, this research service displays isolated data regarding outsourced offshore services, excluding in-house offshore operations data.

Table of Contents

Analysis of the Colombian and Peruvian Contact Center Outsourcing Services Markets, Colombian and Peruvian Markets 2011Contact Center Outsourcing Services Markets in Colombia and PeruMarket Overview: Contact Center Outsourcing Services Market 2011 in Colombia and Peru




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