USD
  • GBP GBP
  • CNY CNY
  • EUR EUR
  • INR INR
  • JPY JPY
  • MYR MYR
  • ZAR ZAR
  • KRW KRW
  • THB THB
Frost & Sullivan Frost & Sullivan
  • ABOUT US
  • CONTACT US
  • SIGN IN
  • REGISTER
  • USD
    • GBP GBP
    • CNY CNY
    • EUR EUR
    • INR INR
    • JPY JPY
    • MYR MYR
    • ZAR ZAR
    • KRW KRW
    • THB THB
  • INDUSTRIES
    • Aerospace, Defence and Security
      Aerospace Systems
      • Air Traffic Management (ATM)
      Airlines & Airports
      Space
      Security
      • Mass Transportation Security
      Defence
      • C4ISR

      Explore more Categories

    • Automotive
      Automotive
      • Aftermarket
      • Automotive IoT
      • Business Strategy and Innovation
      • Chassis, Safety & Autonomous
      • Connected Car
      • Commercial Vehicle Telematics
      • Fleet and Leasing
      • New Mobility
      • On-Road and Offroad Commercial Vehicles
      • Powertrain

      Explore more Categories

    • Transportation and Logistics
      Transportation and Logistics
      • Logistics Infrastructure
      • Freight Transportation
      • Storage and Warehousing
      • Freight Forwarding
      • Contract Logistics
      Rail
      • Information Systems
      • Infrastructure
      • Rolling Stock
      • Passenger Transportation
      • Freight Transportation

      Explore more Categories

    • Chemicals and Materials
    • Food and Agriculture
    • Electronics and Sensors
      Electronics and Sensors
      • Semiconductor
      • Electronic Devices
      • Sensors & Instrumentation
      • Instrumentation
      • Communications Test

      Explore more Categories

    • Energy
      Energy
      • Oil & Gas
      • Power Generation
      • Critical Power
      • Grids
      • Energy Storage
      • Distributed Energy
      • Others

      Explore more Categories

    • Enviornment
      Water
      • Water Utilities & Smart Solutions
      • Industrial Water Services
      Homes and Buildings
      • Energy Management
      • Smart Buildings
      • Smart Cities
      • Connected Living
      Waste Management
      • Waste to Value

      Explore more Categories

    • Healthcare
      Life Sciences
      • Clinical Diagnostics and Research Tools
      • Pharmaceuticals and Biotech
      Healthcare
      • Medical Imaging & Informatics
      • Advanced Medical Technologies
      • Digital Health

      Explore more Categories

    • Industrial Automation
      Automation
      • Industrial Hardware
      • Industrial Software
      • Industrial
      • Welding
      Process Control
      • Pumps
      • Valves
      • Compressors
      Power Transmission
      • Electric Drives
      • Motion Controllers
      • Electric Motors
      • Mechanical Components
      Fluid Automation
      • Pnuematic Equipment
      • Hydraulic Equipment

      Explore more Categories

    • Test and Measurement Instrumentation
      Test and Measurement Instrumentation
      • Electronic Measurement
      • Analytical Instrumentation
      • Condition Monitoring
      • Nondestructive Testing
      • Dimensional Metrology

      Explore more Categories

    • Information Technology
      Information Technology
      • Authentication
      • Network Security
      • IT Services and Applications
      • Contact Centers
      • Kiosks and Retail Systems

      Explore more Categories

    • Telecom
      Unified Communications and Collaboration (UCC)
      • Communications Endpoints
      • Communications CPE Services
      • Enterprise Communications Software
      • Hybrid Architectures
      • Networking and Communications Infrastructure
      • Premises-based Systems
      Telecom
      • Mobile and Wireless Communications
      • Communications Services
      • Enterprise Communications
      • Satellite Communications

      Explore more Categories

    • Entertainment and Media
      Entertainment and Media
      • Digital Media
      • Media
      • Advertising
      • Broadcast Television
      • Cinema
      • OTT Video and TV Everywhere
      • Pay TV (Cable, DTH, IPTV)

      Explore more Categories

    • Metals and Minerals
    • Personal Protective Equipment
    • Macroeconomics
      Macroeconomics
      • Country Profile
      • Economic Outlook
      • Economic Tracker
      • Emerging Market

      Explore more Categories

  • THEMES
    AI

    Artificial Intelligence - AI

    Artificial Intelligence involves the science and engineering of developing intelligent machines
    iiot

    Industrial Internet of things - IIOT

    The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
    IOT

    Internet of things - IOT

    IoT will have a major impact on businesses and consumers in the future
    BigDATA

    Big Data and Analytics

    The world is creating 2.5 exabytes of data daily
    Cloud

    Cloud Computing

    Our research seeks to connect-the-dots across multiple trends

    Robotics

    Robotics

    Personal Robots are Set to Be a $19 Billion Market

    Brexit

    Brexit Analysis

    Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
    Explore Themes
  • SERVICES
    Services

    Industry Research Database - iFrost

    iFrost is a digital platform for interactive and dynamic reporting of data.

    Subscription - Industry Research

    The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products

  • CART
  • Home
  • Asia-Pacific Contact Center Outsourcing Market
loading please wait

Asia-Pacific Contact Center Outsourcing Market

Market Continues to Grow, though the Pace has Slowed Down

RELEASE DATE
30-Dec-2015
REGION
Asia Pacific
Research Code: P7EF-01-00-00-00
SKU: IT00792-AP-MR_02128
Request Sample

USD 20,000.00

USD 15,000.00 save 25 %

* Required Fields

USD 20,000.00

USD 15,000.00 save 25 %

Pay by invoice

ENQUIRE NOW
  • Description
  • Table of Contents
  • List of Figures & Charts
  • Request Sample

Description

The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the Philippines, Singapore, South Korea, Taiwan, and Thailand.

Table of Contents

Market Definitions - APAC Contact Center Outsourcing Market

Definitions

Markets Covered

Exclusions

Executive Summary

Drivers and Restraints - Contact Center Outsourcing Market

Market Drivers, Asia-Pacific, 2014–2019

Market Restraints, Asia-Pacific, 2014–2019

APAC Revenue Forecast

Revenue Forecast by Sub-Region, Asia-Pacific, 2011–2019

APAC Seat Forecast

Seat Forecast by Sub-Region, Asia-Pacific, 2011–2019

APAC Domestic vs Offshore Forecast

Domestic vs Offshore Forecast by Sub-Region, Asia-Pacific, 2011–2019

APAC Industry Vertical Forecast

Industry Vertical Forecast by Sub-Region, Asia-Pacific, 2011–2019

Market Share

Percent of Revenue, Asia-Pacific, 2013

Key Takeaways

Legal Disclaimer

List of Figures
  • 1. Contact Center Outsourcing Market: Market Drivers and Restraints, Asia-Pacific, 2014–2019
  • 2. Contact Center Outsourcing Market: Revenue Forecast by Sub-Region, Asia-Pacific, 2011–2019
  • 3. Contact Center Outsourcing Market: Seat Forecast by Sub-Region, Asia-Pacific, 2011–2019
  • 4. Contact Center Outsourcing Market: Domestic vs Offshore Forecast by Sub-Region, Asia-Pacific, 2011–2019
  • 5. Contact Center Outsourcing Market: Industry Vertical Forecast by Sub-Region, Asia-Pacific, 2011–2019
List of Charts
  • 1. Contact Center Outsourcing Market: Percent of Revenue, Asia-Pacific, 2013
Related Research

Indian Contact Center Applications and Services Market, Forecast to 2022

Release Date: 22-Feb-19
Region: South Asia, Middle East & North Africa

North American Workforce Engagement Management (WEM) Market View for Customer Care, 2019

Release Date: 28-Jan-19
Region: North America

North American Robotic Process Automation Market View for Customer Care, 2019

Release Date: 24-Jan-19
Region: North America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023

Release Date: 08-Nov-18
Region: Latin America

Growth Opportunities in the North American Contact Center Market, Forecast to 2022

Release Date: 22-Oct-18
Region: North America

Cloud Contact Center Buyers Guide, North America, 2018

Release Date: 02-Jul-18
Region: North America

Contact Center Systems Buyers Guide, North America, 2018

Release Date: 29-Jun-18
Region: North America

4 Valuable Insights from the 14th Annual Customer Contact, East

Release Date: 26-Jun-18
Region: North America

Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2023

Release Date: 01-Jun-18
Region: Latin America

Contact Center Market Opportunities for UC Solutions

Release Date: 23-May-18
Region: North America
CCBot/2.0 (https://commoncrawl.org/faq/)

Request Sample

Fill in the fields below to receive a sample report

Please Fill Recaptcha To Continue
loading please wait
×

Price:
Actual Price:
Our price is lower than the manufacturer's "minimum advertised price." As a result, we cannot show you the price in catalog or the product page.

You have no obligation to purchase the product once you know the price. You can simply remove the item from your cart.
Our price is lower than the manufacturer's "minimum advertised price." As a result, we cannot show you the price in catalog or the product page.

You have no obligation to purchase the product once you know the price. You can simply remove the item from your cart.
our company
  • Frost.com
  • About Frost & Sullivan
  • Privacy Policy
  • Sitemap
  • FAQ
  • Return Policy
  • Disclaimer
  • How to Shop
  • Contact Us
Global presence
  • North America
  • Latin America
  • Middle East
  • Europe, Israel & Africa
  • Asia Pacific
  • South Asia
Global locations
connect with us
Sign up for newsletter and updates
Close
Close
Close
Close
Close
Close
Close
Research Deliverables
  • Market Research
  • Technology Research
  • Mega Trends Research
  • Tracker
  • Strategic Forecasting
  • Market Outlet Research
  • CustomerResearch
  • Database and Economic
  • Analyst Briefings
Industries
  • Aerospace Market Research
  • Defence Market Research
  • Security Market Research
  • Automative Market Research
  • Transportation Market Research
  • Chemicals Market Research
  • Materials Market Research
  • Energy Market Research
  • Enviornment Market Research
  • Food Market Research
  • Agriculture Market Research
  • Healthcare Market Research
  • Industrial Automation Market Research
  • Information Technology Market Research
  • Telecom Market Research
  • Media Market Research
  • Metals and Minerals Market Research
  • Personal Protective Equipment Research
  • Test and Measurement Market Research
Themes
  • Artificial Intelligence Market Research
  • IIOT Market Research
  • IOT Matket Research
  • Big Data Analytics Market Research
  • Robotics Market Research
  • Brexit
© 2019 Frost & Sullivan. All Rights Reserved.

Login

 
Forgot Your Password?
loading please wait

Don't have an account? Create One!

Forgot Your Password?

Enter your Email Address here to receive a link to change password.

loading please wait

New User? Sign Up

If you are an existing frost.com user, please register using the same email for seamless access

Please Fill Recaptcha To Continue
loading please wait

Already have an account? Login!

Please Enter your twitter email

loading please wait
Already have an account? Login!

Connect With LinkedIn

Use your Linkedin account to login or register within our store.You're just one click away.