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Asia-Pacific Contact Center Outsourcing Market

Market Continues to Grow, though the Pace has Slowed Down

Frost & Sullivan
15000.0000 USD https://store.frost.com/asia-pacific-contact-center-outsourcing-market.html
RELEASE DATE
30-Dec-2015
REGION
Asia Pacific
Research Code: P7EF-01-00-00-00
SKU: IT00792-AP-MR_02128
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  • Description
  • Table of Contents
  • List of Figures & Charts
  • Request Sample

Description

The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the Philippines, Singapore, South Korea, Taiwan, and Thailand.

Table of Contents

Market Definitions - APAC Contact Center Outsourcing Market

Definitions

Markets Covered

Exclusions

Executive Summary

Drivers and Restraints - Contact Center Outsourcing Market

Market Drivers, Asia-Pacific, 2014–2019

Market Restraints, Asia-Pacific, 2014–2019

APAC Revenue Forecast

Revenue Forecast by Sub-Region, Asia-Pacific, 2011–2019

APAC Seat Forecast

Seat Forecast by Sub-Region, Asia-Pacific, 2011–2019

APAC Domestic vs Offshore Forecast

Domestic vs Offshore Forecast by Sub-Region, Asia-Pacific, 2011–2019

APAC Industry Vertical Forecast

Industry Vertical Forecast by Sub-Region, Asia-Pacific, 2011–2019

Market Share

Percent of Revenue, Asia-Pacific, 2013

Key Takeaways

Legal Disclaimer

List of Figures
  • 1. Contact Center Outsourcing Market: Market Drivers and Restraints, Asia-Pacific, 2014–2019
  • 2. Contact Center Outsourcing Market: Revenue Forecast by Sub-Region, Asia-Pacific, 2011–2019
  • 3. Contact Center Outsourcing Market: Seat Forecast by Sub-Region, Asia-Pacific, 2011–2019
  • 4. Contact Center Outsourcing Market: Domestic vs Offshore Forecast by Sub-Region, Asia-Pacific, 2011–2019
  • 5. Contact Center Outsourcing Market: Industry Vertical Forecast by Sub-Region, Asia-Pacific, 2011–2019
List of Charts
  • 1. Contact Center Outsourcing Market: Percent of Revenue, Asia-Pacific, 2013
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