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Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

02-Feb-2011  /  Research Code: P4CB-01-00-00-00  /  SKU: IT02298-EU-MR_12053  /  
Region: Asia Pacific

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This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by region. Key market trends and market drivers and restraints are also discussed for each region. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.

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Assessment of Asia Pacific Contact Center Market CY2010, Assessment of Asia Pacific Contact Center Market CY 2010Assessment of Contact Center Market CY 2010Assessment of the Contact Center Market CY 2010




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