Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

RELEASE DATE
02-Feb-2011
REGION
Asia Pacific
Research Code: P4CB-01-00-00-00
SKU: IT02298-EU-MR_12053
$18,000.00
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SKU
IT02298-EU-MR_12053
$18,000.00
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Description

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by region. Key market trends and market drivers and restraints are also discussed for each region. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.

Table of Contents

Assessment of Contact Center Market CY 2010

  • Assessment of the Contact Center Market CY 2010
Related Research
This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by region. Key market trends and market drivers and restraints are also discussed for each region. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number P4CB-01-00-00-00
Is Prebook No