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Australian Construction Project Management and DeliveryVoice of the Customer Study

What are the Challenges and the Pain Points for the Clients of the Construction Industry?

  • Research Code : 9AAF-00-0B-00-00
  • SKU : FA00030-AP-MR_00284
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  • Release Date : 14-Jan-2015
  • Region : Asia Pacific
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The construction industry is highly fragmented. It is focused on providing a wide range of professional services, including residential, non-residential, and engineering construction. While the industry typically tracks metrics related to construction activity, spend, growth, and competition, a significant challenge is to comprehend customer perspective on project delivery. This study tries to understand the priorities and the pain points of client-side construction project managers. Key insights were obtained from primary data collection, through telephonic interviews with 30 client-side Project Managers in Australia, using a structured discussion guide over the period Aug to Oct 2014.
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