Automotive Dealer Management System (DMS) Market—Growth Opportunities and Digital Transformation, Forecast to 2022

New Ecosystem Partnerships Set to Emerge as Automotive DMS Progressively Becomes the Norm

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Dealer Management System (DMS) provides a holistic picture of dealer performances for OEMs. In 2015, core DMS features, namely, inventory management and finance and accounting management were used at dealerships. This research service identifies how the advanced features, such as connected cars, cyber security, and predictive analytics, will act as monetization channels for dealers and OEMs. The study discusses DMS features, business models, package types, and ownership costs and offers a detailed analysis of the DMS market in North America and Europe, the major market participants, and key solution capabilities.

Table of Contents

1. Executive Summary
Automotive Dealer Management System—Top 5 Insights
Advanced Features’ Adoption Level and Dealer/OEM Benefits
DMS Features and Package Analysis
Dealers Upgrade from Basic to Intermediate Packages
DMS Ownership Cost will be Managed by OEMs
Acquisitions/Partnerships with Ecosystem Participants
Executive Summary—2015 versus 2022
2. Research Scope, Objectives, Background, and Methodology
Research Scope
Research Aims and Objectives
Research Background
Research Methodology
Primary research
Secondary Research
List of Key Participants
CDK Global
3. Automotive Dealer Management System—Core and Advanced Features
Core DMS Features—2015 Overview
Benchmarking Key Vendors across Core DMS Features
Key Technologies and Advanced DMS Features—Overview
Advanced Features and Ownership Experience—Monetization Channels
Benchmarking Key Vendors—Future DMS Features
DMS Solution Providers—Market Participants
4. Automotive Dealer Management System—Business Models and Package Analysis
Business Model Analysis
DMS Implementation Models
5. Market Analysis—North America
Dealership Overview—North America
Tesla Motors’ Direct Sales Model
DMS Service Providers—Market Participants & Market Share
Automotive DMS in North America—Summary
6. Market Analysis—Europe
Dealership Overview—Europe
OEM Omni-channel Strategy
DMS Service Providers—Market Participants & Market Share
Automotive DMS in Europe—Summary
7. Vendor Profiles
CDK Global
Reynolds & Reynolds
8. Conclusions and Future Outlook
Key Conclusions
3 Big Predictions
Legal Disclaimer
9. Appendix
Market Engineering Methodology
Abbreviations and Acronyms Used


List of Figures & Charts

1. Dealer Management System: Regional Analysis—NA versus EU, 2015–2022
2. Dealer Management System: Top 5 Insights, Global, 2015–2022
3. Dealer Management System Market: Advanced DMS Features, Global, 2015–2022
4. Dealer Management System: DMS Features and Package Analysis, Global, 2015–2022
5. Dealer Management System: Dealer Shift and DMS Packages, Global, 2015 and 2022
6. Dealer Management System: DMS Ownership Cost, Global, 2015–2022
7. Dealer Management System: M&As and Partnerships, Global, 2015 and 2025
8. Dealer Management System: Current and Future Outlook, Global, 2015–2022
9. Passenger Car Market: Unit Shipment Forecast, North America & Europe, 2015–2022
10. Dealer Management System: Research Background, Global, 2015
11. Dealer Management System: List of Key Participants, Global, 2015
12. Dealer Management System: Core DMS Features, Global, 2015
13. Dealer Management System: Benchmarking of Key Vendors , Global, 2015
14. Dealer Management System: Advanced DMS Features, Global, 2015–2022
15. Dealer Management System: Monetization Channels, Global, 2015–2022
16. Dealer Management System: Key Vendors & Future DMS Features, Global, 2015
17. Dealer Management System: Dealer Solutions and Competitive Participants, Global, 2015
18. Dealer Management System: Business Model Analysis, Global, 2015 and 2022
19. Dealer Management System: DMS Implementation Models, Global, 2015 and 2022
20. Dealer Management System Market: Dealership Overview, North America, 2015 and 2022
21. Dealer Management System: Tesla’s Direct Sales Model, North America, 2015–2022
22. Dealer Management System: DMS Market Share, North America, 2015
23. Dealer Management System: Overview, North America, 2015–2022
24. Dealer Management System: Dealership Overview, Europe, 2015 and 2022
25. Dealer Management System: OEMs Initiatives, Europe, 2011–2015
26. Dealer Management System: DMS Market Share, Europe, 2015
27. Dealer Management System: Overview, Europe, 2015–2022
28. Dealer Management System: Case Study – CDK Global, Global, 2015
29. Dealer Management System: Case Study – Reynolds & Reynolds, Global, 2015
30. Dealer Management System: Case Study – Dealertrack, Global, 2015
31. Dealer Management System: Case Study – Dominion, Global, 2015
32. Dealer Management System: Case Study – incadea, Global, 2015

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