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31-Aug-2006
North America
Market Research
F899-01-00-00-00
TE02850-NA-MR_14480
This study discusses the U.S. market for enterprise telephony equipment services including private branch exchange system (PBX), key telephony system (KTS), Internet protocol private branch exchange system (IP PBX) and terminal (analog, digital and IP phones) installation, professionals services, contractual maintenance, time and material (T&M) charges and moves, adds and changes (MACs) charges. It provides and overview of industry challenges, market drivers and restraints, and market and technology trends. It offers an in-depth competitive analysis and revenue forecasts. Finally, it provides some strategic recommendations to market participants.
Introduction
- Executive Summary
- Scope and Research Methodology
- Definitions
- State of the Market
- Market Engineering Metrics
Market and Technology Trends
- Migration to IP Continues to Drive Services Evolution
- Growth of Maintenance Revenues Depends on IP Penetration
- Technology Evolution Determines Maintenance Contract Lengths
- Maintenance Coverage Evolves
Market Characteristics
Revenue Forecasts
- Industry Challenges
- Market Drivers
- Market Restraints
- Assumptions and Factors Impacting Demand and Revenues
Competitive Analysis : What Does it Take to Win?
Competitor Profiles
Strategic Considerations
- Competitive Structure
- Market Share Analysis
- Competitive Trends
- Success Factors
Managed CPE Services – The Telephony “Value Meal”
Services Evolve: “The Phoenix Rising from the Ashes”
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| Deliverable Type | Market Research |
|---|---|
| No Index | Yes |
| Podcast | No |
| Industries | Telecom |
| WIP Number | F899-01-00-00-00 |
| Is Prebook | No |
U.S. Enterprise Telephony Equipment Services Markets
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