Business Process Outsourcing - Market Insight

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The enticement to cut costs, improve quality and focus on their core competency is driving companies to outsource non-core business processes to third party service providers. These third party providers leverage on their low cost structures, process expertise and resources to deliver these business benefits. Business Process Outsourcing (BPO) is fast emerging as the next big wave of globalization. In this Market Insight, Frost & Sullivan examines the BPO market landscape, drivers and restraints to adoption, and current market trends. Furthermore, we have outlined best practices to help companies derive the most from BPO, beyond mere cost cutting - to transform service-oriented cost centers into growth-oriented

Table of Contents

Business Process Outsourcing - Market Insight, Business Process OutsourcingIntroductionIntroductionBPO Service ProvidersVendor MarketplaceBPO Service ProvidersMarket DynamicsMarket DynamicsDrivers and Restraints to AdoptionDriversRestraintsOff-shore Outsourcing - Broad-Based ConsiderationsOff-shore Outsourcing Broad-Based ConsiderationsRecommendations for EnterprisesRecommendations for EnterprisesSummarySummary

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