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Business Process Outsourcing - Market Insight
06-Oct-2004
Global
Market Research
6975-01-00-00-00
IT02477-EU-MR_15840
The enticement to cut costs, improve quality and focus on their core competency is driving companies to outsource non-core business processes to third party service providers. These third party providers leverage on their low cost structures, process expertise and resources to deliver these business benefits. Business Process Outsourcing (BPO) is fast emerging as the next big wave of globalization. In this Market Insight, Frost & Sullivan examines the BPO market landscape, drivers and restraints to adoption, and current market trends. Furthermore, we have outlined best practices to help companies derive the most from BPO, beyond mere cost cutting - to transform service-oriented cost centers into growth-oriented profit centers.
Introduction
- Introduction
BPO Service Providers
- Vendor Marketplace
- BPO Service Providers
Market Dynamics
- Market Dynamics
Drivers and Restraints to Adoption
- Drivers
- Restraints
Off-shore Outsourcing - Broad-Based Considerations
- Off-shore Outsourcing Broad-Based Considerations
Recommendations for Enterprises
- Recommendations for Enterprises
Summary
- Summary
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