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10 Sep 2026  |  Global  |  Market Research
From Risk to Advantage
Why AI Governance is Mission-Critical for Contact Centers
This analyst insight examines the market forces driving AI adoption in CX management and explains why governance must evolve alongside automation. It outlines the operational and compliance risks of poorly governed AI, identifies the core pillars of effective governance, and provides a practical roadmap for organizations seeking to deploy AI respon...
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27 Mar 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Professional Security Services Market, Forecast to 2022
Demand will Increase Due to Expanding Threat/Attack Surface
C-level executives, board of directors, senior management, and other stakeholders want to get an insight into their enterprise’s cybersecurity risk management program. Enterprises can no longer deal with threats with their own in-house IT teams and need expert advice to protect against increasingly sophisticated threats. Thus, outsourcing to third-...
$3,000.00
Special Price $2,250.00 save 25 %
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07 Nov 2019  |  North America  |  Market Research
Growth Opportunities in the North American Contact Center Market, Forecast to 2023
Infusion of AI is Driving Customer Contact Strategy and Development
New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...
$4,950.00
Special Price $3,712.50 save 25 %
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10 Jul 2019  |  Global  |  Market Research
Global Managed & Professional Security Services Market, Forecast to 2023
Robust Market Growth Gives Way to Moderation
Growth and diversity are prominently on display in the global managed & professional security services market. In terms of revenue, the market grew a significant 18.3% from 2017 to 2018. While all providers Frost & Sullivan evaluated experienced material growth, growth varied. For example, the Top 5 providers, accounting for 42% of the global mar...
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Special Price $3,712.50 save 25 %
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13 Dec 2023  |  Global  |  Frost Radar
Frost Radar™: External Risk Mitigation and Management, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Enterprise digitalization efforts have altered the modern threat landscape. IT is more complex, and third-party integration is more essential, complicating security and increasing attack surfaces. Traditional perimeter-based security measures no longer protect a cloud-extended workspace: threat actors now target digital assets beyond an organizatio...
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Special Price $3,712.50 save 25 %
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08 Mar 2019  |  North America  |  Market Research
Global Email Security Market, Forecast to 2022
Growth Driven by New Attack Techniques as Organizations Move to the Cloud
“Global Email Security Market, Forecast to 2022” is a Frost & Sullivan report which analyzes the global market for email security. Email security is a network-based software system that protects email users against phishing, spam, malicious links, inappropriate images or content, and malware. Email is still the number one threat vector. Email is th...
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16 Oct 2026  |  Global  |  Megatrends
Trend Opportunity Profiles: Banking and Financial Services
Exploring Trends Reshaping Business and Financial Ecosystems Through AI, Automation, and Digital Trust
Banking and financial services are entering a new phase of transformation as AI evolves from a supporting tool into an autonomous enterprise capability. This outlook examines six interconnected opportunities: agentic AI for autonomous operations, real-time AI auditing, regulatory intelligence and compliance orchestration, behavioral fraud analytics...
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24 Dec 2021  |  North America  |  Market Research
The Global NAC Industry Growth Reflects Requirements of the New Corporate Networks
Vendors are Enhancing Network Visibility and Discovery of Devices to Improve NAC Outcomes
As part of Frost & Sullivan’s ongoing research on Cybersecurity, we recently concluded research on the Global Network Access Control (NAC) market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regular patching u...
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07 Jun 2021  |  Global  |  Market Research
The Making of a Managed Cloud Services Provider
Technology Complexity and Urgency Drive Growth Opportunities for MSPs
The cloud has become the foundation for technologies and architectures that shape a digital business, including agile app development, next-generation analytics and artificial intelligence, Internet of Things, and edge configurations. But as new service offerings proliferate, so does complexity. As it turns out, it is easy to deploy a cloud instanc...
$2,450.00
Special Price $1,837.50 save 25 %
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05 Oct 2020  |  North America  |  Market Research
Accelerating Migration to the Cloud Transforming the Global Cloud Access Security Broker (CASB) Market, 2024
Shift to Work from Home Model and Wider Use of Mobile/Remote Workforce to Interact with Cloud Apps to Present Major Growth Opportu
This Frost & Sullivan report analyzes the global market for Cloud Access Security Brokers (CASB). CASB is a software that acts as a security control point between users and cloud services. It can be deployed as an on-premises or cloud-hosted solution. In addition to Software as a Service (SaaS) apps such as Office 365 and Google G Suite sanctioned ...
$4,950.00
Special Price $3,712.50 save 25 %