Search results for: 'LIMS Frost Radar'

Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...

Across industries and companies of various sizes, the number of endpoints has increased. This is partly due to employees using personal devices to conduct business. The volume and diversity of devices connecting to corporate networks continues to drive the need for enhanced network access control (NAC) security services. The enterprise shift to rem...

A digital twin is a virtual copy of a physical entity, which can be a product, system, component, or network of more complex systems. While a physical entity typically refers to tangible objects, a digital twin can also replicate a process, simulating and analyzing its performance. Thus, a digital twin can serve as a tool to virtually replicate and...

The enterprise network services space is a mature competitive market, with growth expected between 1% and 3% globally in the coming years. Industry participants contribute hundreds of millions and even billions of dollars in network investments and pursue local partners to fulfill and execute their end-to-end solutions. In this market, portfolios m...

02 Aug 2021  |  North America  |  Frost Radar

Frost Radar™: Low-Code Application Platforms, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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As businesses emerge from the COVID-19 pandemic operating environment, they are caught in a strange position of having to resume former foci (streamlining operations, improving employee productivity, and enhancing the customer experience), but doing so in a wildly different operating environment than they were in 18 months ago. Low-code development...

14 May 2021  |  Global  |  Frost Radar

Frost Radar™: Security Awareness Training Market, 2020

Benchmarking Future Growth Potential

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Enterprises are exposed to multiple types of threats to confidential company data pertaining to employees, partners, suppliers, and customers. Despite having advanced technological systems and policies in place, human error exposes an organization to attacks from cyberadversaries. Companies are facing a substantial threat from social engineerin...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

As with conventional firewalls, next-generation firewalls (NGFWs) filter network traffic based on predetermined security rules, acting as a barrier between a private internal network and the public internet. The “next-generation” aspect of the technology is the additional security, inspection, and control capabilities that offset the limitations of...

As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly adjust t...