Search results for: 'APM Market Knowledge'

The Indian contact center applications market generated revenue growth of 8.2%, with market revenue of $78.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 5...

The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...

09 Aug 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Internet of Things Market, 2018

Market Forecast and Growth Trends

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The APAC Internet of Things (IoT) market is expected to grow at a compounded annual growth rate of 11.3% between 2017 and 2022 to reach a market size of $95.7 billion by the end of the forecast period. The study has sized the spending across the entire IoT value chain comprising chips, modules and sensing, connectivity, enablement platform, system ...

27 Jan 2021  |  Asia Pacific  |  Market Research

Transformative Mega Trends are Driving the ASEAN Colocation Market, Forecast to 2026

Hyperscale Cloud Providers and OTT Segments Represent Key Growth Opportunities

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With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity, and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN region. In mature data center markets such as Singapore, which still remains the d...

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

An excellent customer experience (CX) is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. Customers view positive experiences based on highly personalized, relevant, proactive, and engaging interactions. These interactions have become even more relevant during the COVID...