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12 Mar 2024  |  Europe  |  Market Research
The State of the Cloud: Europe
The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization
As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...
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26 Mar 2024  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management in Europe, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...
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10 Nov 2016  |  Europe  |  Market Research
ICT Spending in Connected Industries
A European SME Perspective
The IT & communications industry continues to invest heavily in communications and IT solutions. Energy and utilities, healthcare, transportation, and manufacturing are also expected to increase ICT spending in the next 5 years. To enable ubiquitous connectivity, large investments need to be made by telecom operators as well as energy and utilities...
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02 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Endpoint Security Market, 2020
Benchmarking Future Growth Potential
Data breaches are inevitable in the enterprise space, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced endpoint security solutions. Endpoint security includes host-based software products that secure computing devices such as laptops, deskt...
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21 Oct 2021  |  Europe  |  Customer Research
Impact of COVID-19 on Healthcare Contact Centers
Acceleration in WAHA, Self-Service & Cloud Investments
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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05 Jun 2013  |  Europe  |  Market Research
The Role of ICT in Electric Vehicle Infrastructure
ICT in Electric Vehicle Infrastructure
This market insight explores the role of the Information and Communications technology industry in the European electric vehicles market. It examines the requirement of various ICT tools in the electric vehicle environment such as IT mobility platforms, software systems, and connectivity. It finally discusses the current role of various ICT infrast...
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24 Sep 2020  |  Europe  |  Frost Radar
Frost Radar™: European Digital Risk Protection (DRP) Market, 2020
Benchmarking Future Growth Potential
Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...
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07 Jan 2020  |  Europe  |  Frost Radar
Frost Radar in the European Mobile Threat Defense (MTD) Market, 2019
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
The increasing media attention to mobile security issues, BYOD adoption along with the GDPR and PSD2 regulations are some of the key factors that drive the demand for MTD solutions. Besides, there is an overdue need for organizations to secure their mobile endpoints. The disproportionate attention to desktop and mobile security has left the importa...
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22 Jul 2020  |  Europe  |  Market Research
Analysis of the European Endpoint Security Market, Forecast to 2024
A Stringent Regulatory Environment and Rising Privacy Concerns Among Consumers will Drive Demand for Endpoint Security Solutions i
Data breaches are inevitable across every enterprise, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced solutions. Endpoint security products include host-based software products that secure computing devices, including laptops, desktops, ne...
$4,950.00
Special Price $3,712.50 save 25 %
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08 Jan 2021  |  Europe  |  Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
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