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Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...

05 Mar 2018  |  North America  |  Market Research

Analysis of the Global Endpoint Management Market, Forecast to 2021

Growing Complexity of Security Solutions Drives Growth For Managed Services

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The Frost & Sullivan report analyzes the global market for Endpoint Management. The increasing complexity of managing the growing diverse collection of endpoint devices and operating systems is driving strong, steady growth. Security has become the primary concern for endpoint management. The increasing pace and severity of malware is driving vend...

27 Jul 2018  |  North America  |  Market Research

Network Access Control (NAC) Market, Global, Forecast to 2022

NAC Evolving As Enterprise Networks Expand Beyond Secure Walls

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The Frost & Sullivan report analyzes the global market for Network Access Control. The “traditional” focus of NAC has been Authentication, Authorization, and Accounting (AAA). At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever employee...

16 Apr 2021  |  North America  |  Market Research

Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

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The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...

The North American live media contribution, transport, and managed distribution services market provides the business-to-business infrastructure and operational support required to acquire, move, process, monitor, and deliver live video feeds between venues, production environments, broadcasters, rights holders, and digital platforms. The market is...

25 Mar 2020  |  North America  |  Market Research

Global Network Access Control Market, Forecast to 2024

Innovation Continues to Be Driven by Cloud, BYOD, and the Internet of Things

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This Frost & Sullivan report analyzes the global market for network access control (NAC). The “traditional” focus of NAC has been authentication, authorization, and accounting. At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls: it extends to wherever employe...

“Global Email Security Market, Forecast to 2022” is a Frost & Sullivan report which analyzes the global market for email security. Email security is a network-based software system that protects email users against phishing, spam, malicious links, inappropriate images or content, and malware. Email is still the number one threat vector. Email is th...

New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...

The volume, sophistication, and diversity of cyber threats are an unrelenting problem for companies’ internal information security teams. Outsourcing to manage and secure IT environments has become a cost-effective option for those with outdated or otherwise inadequate cybersecurity practices. Competition and pricing pressure will intensify ove...