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17 Dec 2025  |  South Asia, Middle East & North Africa  |  Customer Research
The State of Artificial Intelligence (AI) in India, 2025
Highlights and Growth Opportunities from a 2025 Frost & Sullivan Survey of IT and Business Decision-Makers
Artificial intelligence (AI) is rapidly reshaping the priorities and operations of Indian enterprises. This Frost & Sullivan report provides a comprehensive analysis of AI adoption and deployment, drawing on survey data from IT and business decision makers across a range of industries. The analysis examines the current state of AI implementation in...
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27 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Assessment of Artificial Intelligence Market in India—Key Industrial Applications and Insights, 2018
Artificial Intelligence is Reshaping the Indian Industry Landscape, and Business Leaders Look to Capitalize on Strategic and Economic Benefits of AI Applications
Artificial Intelligence (AI) allows computer and computer-enabled systems to transcend beyond traditional computing and provides a layer of intelligence through algorithms that enable machines to complete tasks and produce results that are analogous to human-like thought processes, decision making and problem solving. The democratization of data br...
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26 Nov 2019  |  South Asia, Middle East & North Africa  |  Market Research
Identity and Access Management Market in India, Forecast to 2023
Vendors Should Focus on Developing Innovative IAM Solutions that is Intelligent, Contextual, and Adaptive to Today‘s Threat Landscape
Most enterprises have started to empower their employees with digitalization; with digital entitlement, the aspect of digital identity has come. Managing the digital identity of employees across different ranks and functions is a challenge that the enterprise IT team has to deal with on a regular basis. This includes on-boarding of new users, creat...
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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14 Mar 2017  |  South Asia, Middle East & North Africa  |  Market Research
KSA's ICT Market Snapshot, Forecast to 2020
The ICT Sector in the Kingdom of Saudi Arabia will be Driven by Government Initiatives and the Increasing Adoption of IT by Enterprises
The Kingdom of Saudi Arabia (KSA) is one of the largest potential markets in the MENA region for ICT products and services. The ICT market in KSA is still in the growth stage. With hardware infrastructure in place, the next wave of growth will be in IT services, software, and digital media. KSA has prioritized ICT development on the national agenda...
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25 May 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
Indian Managed Security Services (MSS) Industry Outlook, 2020
While COVID-19 Would Dampen the Growth of Managed Security Services in India in 2020, in the Longer Run, MSS is Expected to Grow a
Currently, most enterprises are undergoing a phase of digital transformation. Investments in emerging technologies have increased substantially, helping companies to bring in operational efficiency and address the growing customer demands. While each of these technologies has brought in a competitive edge among businesses, the concern around digita...
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11 May 2021  |  South Asia, Middle East & North Africa  |  Market Research
Innovative Business Models Spur Growth of Middle East ICT Market, Outlook 2021
Future Growth Potential of the ICT Market Enhanced by Digital Transformation, 5G, and AI
This research service analyzes the Middle East ICT market. It provides key highlights for 2020 as well as a future outlook till 2025. By industry, the market is segmented into telecommunications and information technology (IT). Major market drivers and restraints are discussed, along with important technology traits. The report also covers the impa...
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14 Feb 2018  |  South Asia, Middle East & North Africa  |  Market Research
India Managed Security Services Market, Forecast to 2021
Pressure to Reduce Operational Costs Driving MSS Adoption
The MSS market in India grew by 24.1% on a year-on-year (YoY) basis. In 2016, the MSS segment continued to witness growth in the Indian market, owing to the increasing demand of cybersecurity solutions. This was being driven by the government’s drive for digitization through its Digital India campaign. Furthermore, the National Payments Corporation...
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21 Apr 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
ICT Market in the Middle East, Forecast to 2024
Governments’ Digital Transformation Initiatives and Enterprises’ Increasing Acceptance of Disruptive Technologies, Such as IoT
This research service analyzes the ICT market in the Middle East. It provides key highlights for 2019 as well as an outlook of the future. Countries covered under the geographic scope of this research service are Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and Syria. By industry, the market is segmented into tele...
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17 Nov 2025  |  South Asia, Middle East & North Africa  |  Market Research
The Middle East’s Growth Moment: Beyond Oil, Toward Tech
The GCC is prioritizing digital diversification, but is the ICT surge sustainable?
The Middle East is undergoing a profound technology transformation, driven by ambitious government visions, economic diversification agendas, and a surge in digital adoption across key industries. This Frost & Sullivan analysis explores the digital transformation landscape of the Middle East, with a particular focus on the Gulf Cooperation Council ...
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