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This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

While the level of interest in the Internet of Things (IoT) has been on the rise among enterprises on a global scale in the transport and logistics sector, many of them face challenges in defining use cases that enable them to generate new sources of revenue. There is a need to gain new capabilities in terms of domain expertise and technical know-h...

20 Nov 2020  |  Asia Pacific  |  Market Research

Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024

Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption

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The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segment’s rapid growth will see it achieve parity with the former around the end of the forecast period. On-prem...

The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

Businesses are increasingly adopting cloud services as the imperative way to embrace their digital transformation journey. By using cloud services, they are able to leverage on the latest technologies to increase productivity, reduce significant costs in terms of product ownership, operation and maintenance. Though most businesses know the benefit...

The South Korean MSS market witnessed a growth of 7.8% in 2017. Though cloud MSS has been available since 2016, large enterprises adopted it at a higher rate in 2017. End-user verticals, such as manufacturing, government, service providers and others, such as retail, gaming, and broadcasting led the adoption of MSS in 2017. The South Korean MSS m...

Secure software-defined wide area network (SD-WAN) is a solution provided by leading vendors and service providers aimed at the future of cybersecurity. While SD-WAN itself is not a new offering, secure SD-WAN has become an increasingly popular approach to cybersecurity. • SD-WAN solutions have three key characteristics: they support multiple ...