Search results for: 'software-as-a-service'
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09 Oct 2009  |  Asia Pacific  |  Market Research
Software as a Service (SaaS) Market in South Asia and the Middle East
In this research service, Frost & Sullivan has evaluated the current state of Software as a Service market and factors that will drive and restrain its growth in the future. Apart from market drivers and restraints, the study also includes market size, revenue forecasts, key trends across various verticals and horizontals in the SaaS arena. This re...
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16 Jun 2025  |  Asia Pacific  |  Market Research
Payments and Banking-as-a-Service Market, Asia-Pacific, 2025–2030
Embedded Finance is Driving Transformational Growth Due to Seamless Integration in Payments and Banking Services
The Asia-Pacific (APAC) is experiencing a surge in digitalization, which has been further accelerated by increased financial inclusion. This transformation is largely driven by regulatory support and the burgeoning fintech ecosystem in the region. This shift has led to a notable rise in the adoption of digital payment solutions and the emergence of...
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26 Feb 2015  |  Asia Pacific  |  Market Research
Asia-Pacific Software-Defined Networking Market
Growing Prevalence of Cloud Driving Demand
The Asia-Pacific software defined networking (SDN) market generated a revenue of $2,651.1 million in 2013. Hardware vendors such as Cisco, Huawei, and Alcatel-Lucent have a strong legacy of market penetration ensuring a strong infrastructure base for SDN providers that served as the first step for achieving sales in large-scale data centers. This h...
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11 Mar 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Cloud Contact Center Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...
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30 Dec 2025  |  Asia Pacific  |  Frost Radar
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...
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21 Feb 2020  |  Asia Pacific  |  Market Research
ASEAN and Taiwan Cloud Infrastructure-as-a-Service Market, Forecast to 2025
Increase in Demand for Hybrid Cloud Offerings to Drive Uptake of Outsourced Cloud Infrastructure Services
The ASEAN cloud infrastructure market will gravitate toward a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3 to 5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sou...
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12 Nov 2018  |  Asia Pacific  |  Market Research
Analysis of the ASEAN and Taiwan Infrastructure-as-a-Service Market, Forecast to 2024
Demand for Managed Cloud Offerings to Drive Uptake of Outsourced Cloud Infrastructure Services
The ASEAN cloud infrastructure market will gravitate towards a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3–5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sourc...
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06 Apr 2023  |  Asia Pacific  |  Frost Radar
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...
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17 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...
$4,950.00