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- Contact Center as a ServiceContact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
- Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
- Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe (Indu
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19 Aug 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
Digitalization, Infrastructure, and Connectivity Set to Transform the GCC Logistics Industry, 2020
Post-pandemic Growth Opportunities will be Driven by Digital Freight Platforms, Warehousing Automation, and Last-mile Delivery Solutions
The logistics industry in the Gulf Cooperation Council (GCC) region is evolving rapidly driven by increasing non-oil sector contribution to GDP, infrastructure development, the emergence of free trade zones and industrial parks, and increased trade cooperation. Governments in the region have undertaken policy measures to reduce their dependency on ...
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17 Jun 2025  |  Global  |  Technology Research
Growth Opportunities for Robotics in the Food and Beverage Industry
AI, Sensing Technologies, and Adaptive Automation Transforming Food Production, Preparation, and Delivery
The era of robotics is becoming a disruptive force in the food and beverage (F&B) industry, most notably in production, services, and delivery. By leveraging advanced AI, sensing technologies, and adaptive automation, robotic technologies are delivering groundbreaking advancements in operational precision, performance, and reliability. This transfo...
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18 Dec 2019  |  Asia Pacific  |  Frost Radar
Frost Radar for the Warehouse Services Provider Market in Singapore
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
Warehousing accounts for 18% of the $12 trillion globally spent on logistics. Warehousing refers to the temporary storage of goods before they are distributed to the end user in the supply chain. The industry has evolved over the years from providing only storing goods to offering other value-added services such as picking and packing, sub-assembly...
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03 Dec 2019  |  North America  |  Market Research
Global Cross-border eCommerce Market, Forecast to 2025
Borders are Fading with Cross-border eCommerce’s Explosive Growth Demanding Logistics Participants to Re-strategize and Adopt New Business Models
The explosive growth of cross-border eCommerce is supported by the increasingly young and urban population with easy access to technology such as mobile phones and tablets. Cross-border eCommerce trade between Europe and Asia is significant, with China being the most popular country for online shoppers in the West, driven by low prices and a wide v...
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15 Dec 2017  |  Europe  |  Market Research
Transportation and Logistics Market Insights—Denmark
Government Initiatives and Investments in Automation will Shape the Future of Logistics
Robust private consumption, resilient external demand, and an accommodative monetary policy are expected to support Denmark's economic growth in 2017 and 2018. The country has a highly service-oriented economy, with industry contributing only 20% to the GDP. Bulk goods dominate volumes for road freight, with construction being the largest contribu...
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17 Jul 2026  |  Global  |  Megatrends
Trend Opportunity Profiles—Autonomous Cities
Cognitive and Urban Intelligence Infrastructure
Autonomous cities represent an advanced stage of urban development that integrates AI, digital twins, IoT, edge computing, and autonomous infrastructure solutions to enable efficient city operations with minimal human intervention. Through unified urban operating platforms, cities can automate traffic management, optimize energy distribution, conne...
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13 Feb 2026  |  Global  |  Technology Research
Top 10 Sensor Technologies Transforming the eCommerce and Logistics Industries
New Sensing Capabilities Enable Intelligent, Connected, and Automated Logistics Networks
The eCommerce and logistics industries are entering a period of accelerated transformation driven by the need for higher throughput, improved accuracy, and real-time operational intelligence. Emerging sensor technologies are becoming essential to support this shift as fulfillment centers, transport networks, and last-mile operations manage rising c...
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01 Jun 2020  |  North America  |  Market Research
Post-pandemic Growth Opportunity Analysis in the Logistics Industry
Insights on Flexible Solutions and Alternate Delivery Models and Strategies to Mitigate Emerging Risks
The global logistics industry had a turbulent 2019, registering 1.2% in merchandise trade volume growth due to the stagnant global economy, trade disputes, geopolitical uncertainties, and environmental regulations. In Q1 2020, the COVID-19 outbreak flipped the growth switch in every area of the economy, and the global supply chain is no exception. ...
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12 Jan 2026  |  Global  |  Megatrends
Trend Opportunity Profiles—Alternative Funding Mechanisms Driving the Start-Up Economy
Start-Up Financing Ecosystem
This series gives an overview of the recent developments and transformative trends developing globally as an alternative funding mechanism driving the start-up economy. It creates direct opportunities for companies in sectors such as ICT, business and financial services, health, medical devices and life sciences, supply chain and logistics, retail,...
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20 Mar 2020  |  Asia Pacific  |  Market Outlook
Indian Logistics Industry Outlook, 2020
Advancements in Digital Technologies, Changing Consumer Preferences Due to eCommerce, Government Reforms, and Shift in Service Sourcing Strategies are Expected to Lead the Transformation of the Indian Logistics Ecosystem
Advancements in digital technologies, changing consumer preferences due to eCommerce, government reforms, and shift in service sourcing strategies are expected to lead the transformation of the Indian logistics ecosystem. Digitalization will improve the efficiency and performance in freight management and port operations. Warehouse automation will ...
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