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Search results for: 'detection and response'
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13 Jan 2026 | Global | Market Research
AI Analytics: Powering Decision Intelligence for the CX Industry
Improving CX Performance
One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:Automated i...
$2,450.00 -
09 Feb 2021 | Latin America | Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Aug 2020 | North America | Market Research
5G and Edge Computing—Cloud Workloads Shifting to the Edge, Forecast to 2024
Multi-access Edge Computing (MEC) Deployments to Proliferate as Applications Demand Decentralized Computing
The term 'Edge Computing' refers to computing that pushes intelligence, data processing, analytics, and communication capabilities down to where the data originates, that is, at network gateways or directly at endpoints. The aim is to reduce latency, ensure highly efficient networks and operations, as well as service delivery and an improved user e...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Feb 2026 | Global | Strategic Imperatives
Top 10 Strategic Imperatives in Cloud Communications and Collaboration Services and Software, 2026
Winning Relevance through Agentic AI, Ecosystem Integration, and Platform Differentiation
This study examines the strategic imperatives reshaping the cloud communications and collaboration services and software market as providers confront slowing core growth, intensifying competition, and profound shifts driven by artificial intelligence, platform consolidation, and ecosystem convergence. As unified communications and contact center ma...
$2,450.00 -
22 Apr 2022 | Global | Customer Research
UCC Investment Priorities for 2022 and Beyond
IT Decision Makers Reveal Investment Plans for the Next Normal
In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...
$4,950.00
Special Price $3,712.50 save 25 %
