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18 Oct 2024  |  Global  |  Customer Research
Growth Opportunities in the Microsoft Teams Phone Ecosystem
Service Provider Best Practices in the Evolving Business Communications Value Chain
Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...
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14 May 2025  |  Global  |  Market Research
Global Cloud Meeting and Team Collaboration Market, Forecast to 2029
AI Emerges as the Catalyst for Renewed Growth in a Mature Market
After experiencing a slowdown in 2023, the cloud meetings and team collaboration market returned to moderate growth in 2024. Revenue in 2024 reached $15.39 billion, growing at 5.1 percent YoY. The market is forecasted to reach $21.62 billion by 2029 at a 5-year compound annual growth rate (CAGR) of 7.0 percent. Meetings and messaging remain foundat...
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08 Jan 2025  |  Global  |  Tracker
Managed SD-WAN Services, Global, 2024
Managed SD-WAN Services are Gaining Significance in Network Service Providers' Growth Strategies
Software-defined wide-area network (SD-WAN) solutions continue to gain traction among enterprises trying to achieve network agility, cost containment, and consistent and secure app performance at the edge and branch locations. SD-WAN enables organizations to flexibly route traffic over network technologies based on their application needs. SD-WAN f...
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24 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Dedicated Internet Access in North America, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Dedicated, uninterrupted high-speed connectivity is at the core of digital transformation and lays the foundation for enterprises to leverage well-known technologies and embrace emerging ones. Dedicated internet access (DIA) service satisfies demand for dedicated, high-bandwidth connectivity. DIA is an unshared internet connection that provides s...
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05 Sep 2001  |  Global  |  Strategic Forecasting
World Wireless LAN Markets
WLANs are an alternative to cabling a local area network (LAN). Most WLANs consist of client cards that are installed into workstations or portable computers and then those clients are connected to an external radio frequency (RF) transceiver called an access point. WLANs can also consist of peer-to-peer networks. This report covers wireless LAN eq...
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31 Oct 2025  |  Global  |  Customer Research
Growth Opportunities for Advanced Information & Communications Solutions in the Healthcare Vertical
Digital Communications and Collaboration Tools Will Underpin Care Delivery
Healthcare systems today are facing a convergence of pressures that threaten both operational stability and patient outcomes. Workforce shortages, clinician burnout, rising costs, and persistent health inequities are compounded by the growing demands of an aging population with complex needs.These challenges are not isolated—they interact and inten...
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25 Aug 2009  |  Global  |  Market Research
World Web Conferencing Services Market
Businesses are being compelled to cut costs and enhance worker productivity. As a result enterprises are increasingly evaluating use of collaborative tools like web conferencing for connecting dispersed teams and remote employees. This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration markets....
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08 Nov 2012  |  Global  |  Market Research
Analysis of the Global Web Conferencing Market
Web Meetings Morph into Collaborative Workspaces Extending Market Reach
The demand for web conferencing has increased significantly as companies seek greater savings on travel costs and look to implement efficient collaboration across geographically dispersed teams. Improved user experiences and expanded use cases are further driving adoption. Mobility, social media, and video are reshaping how web conferencing will be...
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14 Nov 2024  |  Global  |  Customer Research
Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024
Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans
Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...
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31 Aug 2026  |  Global  |  Customer Research
Growth Opportunities for Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry, Global, 2026–2029
Reimagining Travel Experiences in the Age of AI and Automation
This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are prioritizing, funding, and modernizing their unified com...
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