Search results for: 'diversity'

An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

Retail sales are an important economic indicator because consumer spending reflects the strength of an economy and its fundamentals. Retailers are expected to invest in transformative technologies to prepare for unexpected events, new emergencies and build resilience. Currently, among the primary focal areas for retailers is to build e-commerce cap...

This study examines the growth opportunities for partner ecosystem management (PEM) and digital business solutions. It includes detailed company profiles of Beyond by BearingPoint, Netcracker, and Subex, the leading providers of PEM and digital business solutions. Discussion of important industry trends is included both within the profiles and else...

Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

This study examines the growth opportunities for communication service providers (CSPs) in the US 5G network slicing market. It provides an assessment of the emerging CSP business models for network slicing, explores strategic imperatives and deployment timelines, and includes a high-level discussion of the emerging monetization models for network ...

Software-defined wide area networking (SD-WAN) is rapidly evolving into a strategic enabler of secure, agile, and cloud-centric enterprise operations. As complexity grows, demand for managed SD-WAN services is surging, helping organizations streamline deployment and maximize value. Frost & Sullivan’s 2024 Global Network Survey reveals North America...

Next Generation 911 (NG911) represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. In contrast to the legacy voice-centric enhanced 9-1-1 (E9-1-1) network, NG911 supports a more diverse set of Internet Protocol (...

The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...