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11 Feb 2013  |  North America  |  Market Research
Voice of the Customer
The New Voice in Analytics
This market insight looks at the tools and strategies being used to harness the voice of the customer (VoC), as part of the broader industry effort to improve the customer experience. It incorporates customer use cases from interviews on customers VoC goals, initiatives, and best practices.
$1,500.00
Special Price $1,125.00 save 25 %