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Search results for: 'projects'
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28 Oct 2022 | North America | Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market—2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...
$4,950.00
Special Price $3,712.50 save 25 %
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05 Nov 2025 | North America | Market Research
Customer Experience Management in North America, Forecast to 2030
Agentic AI to Power Growth for Outsourcers
The customer experience (CX) management market is projected to grow steadily throughout the forecast period. This expansion is primarily driven by 2 key factors: (1) the increasing recognition of CX as a strategic differentiator, and (2) the rising trend among businesses to outsource their CX operations.Generative AI is set to be a major disruptor ...
$6,000.00
