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Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...

The rapid growth of eCommerce has transformed global retail, driving unprecedented sales volumes while exacerbating challenges such as return fraud, which erodes profits and operational efficiency. This report explores the imperative for new disruptive technologies to authenticate returns and mitigate fraud, thereby safeguarding revenue streams. T...

Digital retail is witnessing significant shifts, with next-generation innovations such as extended reality (XR), artificial intelligence (AI), the Internet of Things (IoT), radiofrequency identification (RFID), blockchain, and spatial computing enabling immersive customer experiences, intelligent operations, and connected supply chains across retai...

This study aims to investigate the transformative role of digital technologies in shaping the eCommerce landscape. eCommerce has drastically changed the way products are bought and sold. The study analyzes the impact of technologies such as AI/ML, AR/VR, and blockchain on various aspects of eCommerce operations.The study explores how these technolo...