Search results for: 'pool study'

Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...

This Frost & Sullivan study provides a comprehensive analysis of the key transformations shaping the global professional headsets market. The industry is undergoing significant disruption driven by the rapid adoption of software-based communication and collaboration platforms. This shift is transitioning demand from registered jack (RJ) connectivit...

09 Jul 2025  |  Global  |  Technology Research

Impact of Generative AI in the Telecom Industry--Assessment of Innovations and Applications

Applications, Solutions, and Future Opportunities

Infographics

×

The study explores the transformative effects of generative AI technologies on various facets of the telecom industry. It includes an examination of how AI-driven innovations enhance network optimization, customer service, and operational efficiency; an analysis of AI applications in predictive maintenance, fraud detection, and personalized custome...

The October 2025 edition of the CST Technology Opportunity Engine highlights transformative innovations shaping the future of edge computing. The study explores the evolution of decentralized data processing models that enable ultra-low latency, localized intelligence, and real-time decision-making across industries.Driven by the convergence of IoT...

The global Unified Communications-as-a-Service (UCaaS) market is undergoing a significant transformation, fueled by digitalization, hybrid work adoption, and rapid advancements in artificial intelligence (AI). Organizations worldwide are prioritizing modern communications as a strategic pillar of digital transformation, driving steady growth in UCa...

07 Mar 2025  |  Global  |  Market Research

Global Video Conferencing Devices Market, Forecast to 2029

New Growth Levers from AI and Workspace Modernization Drive Market Resurgence

Infographics

×

After experiencing a significant slump in the prior year, the video conferencing devices market returned to growth mode in 2024.Growing at 10.4% YoY, revenue in 2024 reached $3.80 billion. With rapidly increasing technology density, Frost & Sullivan expects video device revenue to more than double by 2029, growing at a compound annual growth rate (...

After experiencing a slowdown in 2023, the cloud meetings and team collaboration market returned to moderate growth in 2024. Revenue in 2024 reached $15.39 billion, growing at 5.1 percent YoY. The market is forecasted to reach $21.62 billion by 2029 at a 5-year compound annual growth rate (CAGR) of 7.0 percent. Meetings and messaging remain foundat...

29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

Infographics

×

Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...

Healthcare systems today are facing a convergence of pressures that threaten both operational stability and patient outcomes. Workforce shortages, clinician burnout, rising costs, and persistent health inequities are compounded by the growing demands of an aging population with complex needs.These challenges are not isolated—they interact and inten...