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28 Oct 2021  |  North America  |  Market Research
Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027
The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales
The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...
$4,950.00 -
20 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
$4,950.00 -
13 Apr 2021  |  North America  |  Market Research
Growth Opportunities for Telecom Operators Amid Disruption in the UCaaS Market
Leveraging Unique Value Propositions in a Fast-Evolving Industry
Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...
$2,450.00 -
29 Jun 2018  |  North America  |  Market Research
How to Become a Successful UCaaS Provider
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
Forward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...
$6,000.00 -
18 Jan 2024  |  North America  |  Frost Radar
Frost Radar™: Cloud-Connected Calling Enablement, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines cloud-connected calling enablement as a segment of the voice over internet protocol (VoIP) access and session initiation protocol (SIP) trunking. Cloud-connected calling enablement services provide carrier-grade managed voice and telephony services into third-party cloud private branch exchange (PBX) environments such as Mi...
$4,950.00 -
21 Aug 2020  |  North America  |  Market Research
Enterprise Communications Security Trends and Considerations
New Technologies Mean New Threats to Mission-Critical Business Communications
The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...
$3,950.00 -
02 May 2025  |  North America  |  Market Research
CCaaS Expansion or Contraction?
The Competitive Dynamics Behind Non-Traditional Solution Providers Disrupting the Contact Center Ecosystem
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...
$2,450.00 -
22 Dec 2020  |  North America  |  Market Research
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2026
Mature VoIP Services Take on a New Dynamic as Programmable Communications
The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...
$2,450.00 -
29 Nov 2019  |  North America  |  Market Research
North American Hosted IP Telephony and UCaaS Market, Forecast to 2025
Innovative Technologies, Business Models and Partnerships Accelerate Customer Acquisition
The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...
$4,950.00 -
18 Jul 2019  |  North America  |  Frost Radar
Frost Radar in the North American Hosted IP Telephony and UCaaS Industry
A Measurement System to Spark Companies 2 Action (C2A) – Innovation that Fuels New Deal Flow and Growth Pipelines
The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the small-business customer segment gradually matures and penetration in the mid-market and enterprise segments accelerates. Evolving technologies and business models, along with increasing customer awar...
$4,950.00