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23 Apr 2025  |  Latin America  |  Market Research

Latin American and Caribbean UCaaS and Cloud Meeting Service Growth Opportunities, Forecast to 2030

AI-powered Flexible and Scalable End-to-End Solutions Fuel Growth

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In 2023 and 2024, the economic slowdown in the LATAM region—the result of a weaker global economy—with declining yet high inflation rates, poor labor productivity, and high interest rates continued to add pressure on budgets and delayed or canceled new investments. According to Fitch’s credit risk rating report, by the end of 2023, political turbul...

29 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities in the Global Professional Headset Market, Forecast to 2027

An Indispensable Tool for Remote Workers During the Pandemic, Professional Headsets will be a Key Enabler of the Hybrid-work Future

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The global professional headset market earned revenues of $1.98 billion in 2020, a record growth of 42.3 percent when compared to 2019. In 2020, the coronavirus disease 2019 (COVID-19) pandemic and associated work from home (WFH) realities triggered unprecedented demand for cloud software communications and collaboration services and professional ...

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Key Benefits

Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

Unit estimates and forecasts are presented in terms of installed unified communications-as-a-service (UCaaS) users (also referred to as seats), roughly equivalent to software licenses as of the end of any given calendar year. Users with multiple endpoints (e.g., IP desktop phones or PC, browser, and mobile clients) have been counted only once.Reven...

Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...

05 Feb 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry

Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys

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Key Benefits

Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this se...