Search results for: 'Social Media Analytics Transforming Global Customer Experience (CX) Services'

Across various industrial sectors, digitalization has rapidly developed, utilizing several existing and emerging digital technologies, including AI, Big Data analytics (BDA), IoT, machine learning (ML), natural language processing (NLP), robotics, and automation. While the chemicals industry was relatively slow to adopt these technologies, the tran...

The European passenger vehicle connected services industry is based on a technology that allows a vehicle to connect to the Internet of Things. This report discusses how original equipment manufacturers (OEMs) have been innovating to allow passenger vehicles to connect through various modes, such as embedded, tethered, and smartphone integrations. ...

11 May 2017  |  North America  |  Market Research

Big Data Analytics in Global Condition Monitoring, Forecast to 2023

Rise of New Business Models Through Focus on Software

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The application of Big Data analytics in the condition monitoring market is at a nascent stage. Current solutions offered by vendors are only able to analyze condition data such as vibration. The true value of big data will be realized when analytics service providers are able to offer solutions by combining condition and process data (SCADA and PL...

This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...

The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...

07 Apr 2021  |  Global  |  Market Research

Transformative Mega Trends in the Data Analytics Ecosystem

Disruptive Technologies in the Analytics and AI Market

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Organizations have been analyzing internal and external data to inform their decision-making process for centuries. In the late 1800s, Frederick Winslow Taylor famously studied the organization and its workflows to improve business productivity, which gave rise to an entire field of study dedicated to helping companies grow and become more efficie...

This Frost & Sullivan study tracks digital developments in the global plastics industry and seeks to identify future opportunities for further use of digital technology. Findings are presented as domains of digitalisation (the domains of digitalisation indicated in this study are slightly different from those in other Frost & Sullivan digital tra...

This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...

The COVID-19 pandemic has disrupted the compressor services value chain as most countries restricted the movement of personnel, affecting compressor servicing to a certain degree. The Frost & Sullivan study on the global compressor services market provides an overview of key market trends, total and regional revenues, and growth areas until 2025. T...