Search results for: '94 00 87'

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

Globally, businesses are reestablishing themselves in geopolitically unstable markets, with an emphasis on unlocking data's potential and leveraging artificial intelligence (AI) to support business outcomes. About 87% of enterprises believe AI and machine learning (ML) are important in achieving business goals to grow revenue, increase operational ...

About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...

By 2030, more than 5.8 million electric trucks are expected to be in operation in Europe. Light-duty vehicles are forecast to be the early adopters, with nearly an 87% share of the EV truck market in 2030. Among several EV truck charging types, AC and DC charging are expected to be the most adopted in Europe. 20kW-1MW chargers will become predomina...

The FMCG sector in APAC comprises food retail and toiletries. Food retail dominates the sector with 94% share in terms of revenue. The APAC FMCG revenue in 2016 was $2,545 billion. The sector has been enjoying healthy growth, driven by higher spending power among the middle-income class and declining cost of production which was a result of commodi...

This energy profile provides a detailed insight into the energy sector of Turkey in the current scenario and also presents an energy forecast between the years 2018 to 2030. The global energy sector has seen a drastic transformation in recent years and with the advancement of new technologies and energy systems, it is moving towards creating a re...

27 Apr 2020  |  Asia Pacific  |  Market Outlook

Thailand Automotive Outlook, 2020

Thailand’s Automotive Market to be Weak Due to Global Uncertainties; Outbreak of Covid-19 to Especially Have a Major Impact on the Global Economy, as well as the Thai Economy

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Key Issues Addressed

From 2018 to 2019, the automotive market in Association of South East Asian Nations (ASEAN) shrunk by 2.9% year-on-year (YoY), and total sales reached 3.5 million units. The main reasons include the direct impact of the global economic slowdown on automotive sales and decline in sales in Indonesia (by political election), which is the leader of the...

22 Dec 2020  |  Asia Pacific  |  Market Research

Digital Payment Adoption in the ASEAN Market—Voice of Customer, 2020

Convenient and Secure solutions are Key to Mass Adoption

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The COVID-19 pandemic has profoundly impacted the lives of people around the world. Throughout 2020, local governments worked to restrict peoples movement to contain the spread of the disease. Lockdowns greatly impacted the daily operations of several vertical industries and limited access to different types of goods and services. Moreover, as fear...