Search results for: 'maa trade contact'

An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...

Trade wars roiled the world economy in 2018, and continue to have a detrimental impact in 2019 as well. While the US and China are expected to slow down in 2019, indirect effects of trade wars are also seen to be impacting export-reliant economies such as Germany and Japan. This research has been designed to provide insight into additional tariffs ...

19 Sep 2019  |  North America  |  Market Research

Global Mobility-as-a-Service (MaaS) Market, Forecast to 2030

Market to Grow at a CAGR of 69.5% Propelled by Strategic Public-private Partnerships; Global Revenues are Expected to Hit $34.5 Billion by 2030

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The study aims to analyse and forecast the global MaaS market outlook and technology trends for 2018. Mobility-as-a-Service (MaaS) is turning out to be a game-changer for the shared mobility industry. The concept which combines all forms of shared transportation including public transit modes such bus systems, trains, metro rail, and private mobili...

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...

The Expected Success of Shared Mobility and Implications on Vehicle Ownership takes a holistic approach to determining the success of new shared mobility platforms in specific urban areas as well as the implications on personal vehicle ownership. First, the study analyzes key market drivers and restraints, interpreting factors such as declining veh...

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...

Flexible generation capacity and storage are key elements of the energy transition and the continued expansion of intermittent renewable energy (RE) because they offer unparalleled flexibility to optimally deliver energy and ancillary services. Frost & Sullivan forecasts global grid-scale battery energy storage systems (BESS) to experience rapid ex...