Search results for: 'parc 42'

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

Infographics

×

With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

10 Jul 2019  |  Global  |  Market Research

Global Managed & Professional Security Services Market, Forecast to 2023

Robust Market Growth Gives Way to Moderation

Infographics

×

Growth and diversity are prominently on display in the global managed & professional security services market. In terms of revenue, the market grew a significant 18.3% from 2017 to 2018. While all providers Frost & Sullivan evaluated experienced material growth, growth varied. For example, the Top 5 providers, accounting for 42% of the global mar...

This Frost Radar focuses on the global marketing automation solutions market and related research with a base year of 2018. Marketing automation solutions, by definition, comprise platforms that automate marketing and sales activities to drive revenue growth and empower organizations to make data-driven decisions. A marketing automation solution co...