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08 Nov 2023  |  Global  |  Market Research
Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center
Generative AI s Impact on CX Includes Increased Competitive Intensity and Transformational Growth
Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...
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24 Apr 2024  |  Global  |  Market Research
Insights for CISOs: Challenges and Opportunities of AI-Powered SASE
Cloud Zero Trust Architecture Developers are Employing AI Technology in Ways that will Benefit Modern Enterprise Security Leaders
Secure access service edge (SASE) developers are employing AI to make their cloud zero trust architecture platforms better. This isn't news: Most of the bigger SASE vendors have experimented with integrating AI components into their platforms for five years or more. What is new is that their customers are now reaping the tangible benefits of those ...
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30 Jul 2024  |  Europe  |  Market Research
Exploring European Use Cases for Generative AI in CX
Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe
The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...
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07 Jul 2023  |  Global  |  Market Research
The Rise of Generative Artificial Intelligence (AI) in Manufacturing
The Next Generation of Machine Learning (ML) Drive Agility and Autonomy in Industrial Operations
The COVID-19 pandemic marked a major global change, revolutionizing manufacturing. Political tensions, such as the US-China conflict and the Russo-Ukrainian war; economic uncertainties, such as high inflation rates and de-dollarization initiatives; and continuous supply chain disruptions force manufacturers to invest in technology to secure reliabl...
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28 Apr 2023  |  North America  |  Market Research
How Generative AI is Transforming Digital Content Services
ChatGPT Sparks Public Awareness of and Growth Opportunities for AI Platforms, Start ups, Cloud Providers, and Dataset Vendors
From its conception in the 1950s to early 2023, artificial intelligence (AI) underwent a series of improvements, from machine learning (ML) to deep learning (DL), which enabled it to mimic human responses (conversational AI), identify images (computer vision), and generate digital text, images, audio, and video, among other content types (generativ...
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31 May 2023  |  Global  |  Market Research
Artificial Intelligence Growth Opportunities
Advances in Generative, Multimodal, Conversational, and Edge AI Solutions to Offer New Monetization Avenues
Artificial intelligence (AI) uses algorithms and large data sets to find underlying relationships and drive improved business outcomes. While still a nascent technology, AI is experiencing increased implementation and adoption across industries to innovate business models, drive operational efficiencies, and create strategic differentiation. Global...
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05 Dec 2024  |  Global  |  Market Research
Biometric Solutions to Combat AI-based Threats, Global, 2024
Exponential AI Growth in Remote Authentication Is Driving Transformational Growth in New Threat Actors
This study delves into the escalating threat landscape surrounding AI-driven attacks on biometric systems, driven by the exponential growth of AI technologies for remote authentication. As generative AI enables sophisticated attack methods, such as deepfakes, spoofing, and emulation, organizations across finance and banking, healthcare, e-commerce,...
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23 Nov 2023  |  Global  |  Market Research
Artificial Intelligence and Machine Learning Implementation Platform Growth Opportunities
Advancements in AI and Go-to-Market Strategies Position AI Platform Vendors as Key Players in the Technology s Adoption
Globally, businesses are reestablishing themselves in geopolitically unstable markets, with an emphasis on unlocking data's potential and leveraging artificial intelligence (AI) to support business outcomes. About 87% of enterprises believe AI and machine learning (ML) are important in achieving business goals to grow revenue, increase operational ...
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25 Jul 2025  |  Global  |  Technology Research
Recent Technological Advances across AI-Enabled Drug Discovery, Neurodegenerative Disease Management, and Treatment of Metabolic Diseases
Life Science, Health & Wellness Technology Opportunity Engine
This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) encompasses insights across advances in targeted neurological therapies, cancer treatments, and AI-powered drug development. The TOE also features innovators for treatment of metabolic diseases such as obesity and heart failure.The Life Science, Health & Wellnes...
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30 Jan 2025  |  Global  |  Technology Research
Growth Opportunities in Generative AI, Data Integration, Software as a Service, Machine Learning, Extended Reality, and Internet of Things
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Augmented Reality, Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to employ various input methods, enhancing accessibility and convenience. This adaptability enables clients to easily adjust...
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