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03 Mar 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Integrated Cybersecurity Framework Industry Guide, 2020

A Changing Security Approach Increases Visibility, Openness, and Consistency to Fortify the Attack Surface via Unified Policies an

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Key Issues Addressed

An integrated cybersecurity framework is an offering by leading vendors aimed at the future of cybersecurity; while not a new approach, it has become increasingly popular in recent years. A unified cybersecurity framework applies a consistent set of policies and rules, with 3 key advantages over point solutions: it allows for more consistency in co...

06 May 2020  |  Asia Pacific  |  Market Research

Industry Guide to Cloud Workload Security in Asia-Pacific

Increased Adoption of Public and Hybrid Cloud Technology Creates Strong Need for Cloud Workload Protection

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The trend of moving data storage to the cloud continued in 2019 due to the need for digital transformation among businesses. With cloud technology, businesses can shorten the time-to-market in developing products and services, optimize infrastructure, streamline and simplify processes, and thus enable overall cost reduction. The awareness of cl...

Artificial intelligence (AI) and machine learning (ML) have been adopted widely across industries over the years due to the multifaceted benefits that the technologies bring about. AI and ML have been also increasingly adopted across industries, from such as healthcare, education, information and communication technologies (ICT), logistics, marit...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...