Search results for: 'long term impacts of evolving cloud'
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
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06 May 2020  |  Asia Pacific  |  Market Research
Industry Guide to Cloud Workload Security in Asia-Pacific
Increased Adoption of Public and Hybrid Cloud Technology Creates Strong Need for Cloud Workload Protection
The trend of moving data storage to the cloud continued in 2019 due to the need for digital transformation among businesses. With cloud technology, businesses can shorten the time-to-market in developing products and services, optimize infrastructure, streamline and simplify processes, and thus enable overall cost reduction. The awareness of cl...
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05 Nov 2020  |  Asia Pacific  |  Megatrends
Transformative Mega Trends Reshaping the Indian ICT Landscape
Helping Businesses Build Their Long-term Technology Strategy
At present, technology has become a lifeline of almost all individuals and businesses, and organizations, irrespective of their size and shape, are actively embracing different technologies to improve their operational efficiency. Businesses in the present age are seeking advanced forms of technology-backed solutions and tools that help their workf...
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25 Jun 2021  |  Asia Pacific  |  Market Research
Asia-Pacific Cloud Workload Protection Growth Opportunities
Increasing Multi-Cloud Adoption Drives Investment in Dedicated CWP Solutions
Driven by digital transformation requirements, the trend of companies migrating to the cloud rose worldwide over the last few years and is likely to accelerate in the next few years. More businesses embarked on the cloud journey to support remote workers and quickly adapt to the requirements and challenges of the COVID-19 pandemic, another facto...
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18 Nov 2022  |  Asia Pacific  |  Market Research
Malaysian Facility Management Growth Opportunities
Long-term Engagements and Diversified Revenue Streams to Create Future Growth Potential in Facility Management
The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving d...
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10 Dec 2020  |  Asia Pacific  |  Market Research
Acceleration of Cloud Technology Powering the APAC Privileged Access Management Solutions Market, Forecast to 2024
Future Growth Potential Enhanced by Growth Opportunities to Secure Privileged Access Across Cloud Environments
Demand for privileged access management (PAM) solutions will continue to increase in the next 5 years because of the stringent requirements for compliance and concerns about data privacy and security (particularly in highly regulated industries). On-premises solutions will continue to be widely adopted among businesses in the Asia-Pacific regio...
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20 Nov 2020  |  Asia Pacific  |  Market Research
Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024
Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption
The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segment’s rapid growth will see it achieve parity with the former around the end of the forecast period. On-prem...
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30 Nov 2017  |  Asia Pacific  |  Market Research
Future of Artificial Intelligence and its Impact on Australian Jobs, Forecast to 2030
AI Disrupting Labor Ecosystems, Automation to Replace Human Element in Routine and Low-Skilled Jobs by 2030
AI market in Australia is currently in a nascent stage. With several new companies and new technologies entering the market it is expected to see accelerated growth from 2020–2030. This study examines the current and future trends in the AI market in Australia. It also examines closely the key technologies aiding the market growth and key competito...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026
Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades
The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Artificial Intelligence Fuel Japan’s Customer Experience Outsourcing Services Market, 2020–2026
Rising Costs, Talent Saturation, and the Demand for Better CRM Integration to Enable Businesses to Outsource Customer Experience Processes
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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