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18 Nov 2022  |  Asia Pacific  |  Market Research
Malaysian Facility Management Growth Opportunities
Long-term Engagements and Diversified Revenue Streams to Create Future Growth Potential in Facility Management
The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving d...
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05 Oct 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Japanese Fleet Management System Market, 2020
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan estimates that the demand for fleet drivers in Japan will increase by 130,000 over the next 10 years and that by 2027, approximately 960,000 drivers will be needed to cater to the Japanese logistics market. However, a labor shortage of 25% is expected because of a declining birthrate, an aging population, and fewer younger people e...
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18 May 2020  |  Asia Pacific  |  Market Research
People Flow Solutions for Smart City Development in Asia-Pacific, 2019
Digitalization will Bring Forth the Full Potential of People Flow Solutions in Smart Buildings and Infrastructure
People flow solutions (PFS) is a term newly introduced in the building systems industry. It generally defines the technologies or solutions applied for people flow control and management in and outside of a building. PFS has an increasingly significant role to play in conjunction with the rapid urbanization, where human and road traffic are getting...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026
Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades
The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Artificial Intelligence Fuel Japan’s Customer Experience Outsourcing Services Market, 2020–2026
Rising Costs, Talent Saturation, and the Demand for Better CRM Integration to Enable Businesses to Outsource Customer Experience Processes
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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28 Jan 2022  |  Asia Pacific  |  Market Research
South Korean Plastic Waste Management Growth Opportunities
Increased Adoption of Advanced Recycling and Digital Technologies Will Drive a Circular Economy in Plastic Recycling
South Korea has one of the highest per capita plastic packaging consumption rates globally, as well as one of the highest rates of collection and recycling. The country is strongly pushing the circular economy of plastic recycling through new policies and initiatives and is building on country-wide programs, such as waste disposal fees based on vol...
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25 Nov 2019  |  Asia Pacific  |  Market Research
Australian Facilities Management Market, Forecast to 2025
Self-delivery and Technology-driven Solutions to Support Market Growth
The need to ensure regulatory compliance and the drive to extend asset life continue to support growth of the facilities management (FM) market in Australia. Stable demand from certain end-use sectors will underpin FM revenue growth. Recovery in the mining sector and sustained growth in healthcare services point to positive FM growth. However, skil...
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29 Jan 2020  |  Asia Pacific  |  Market Research
APAC Privileged Access Management (PAM) Solutions Market, Forecast to 2023
Regulatory Needs Drive Overall Market Growth in Asia-Pacific and China
Privileged Access Management (PAM) has been gaining strong traction in the Asia-Pacific (APAC) region due to the growing stringency of regulations governing regulated industries such as banking, financial services, and insurance (BFSI), government, and service providers. PAM plays a key role in cyber security today. With data privacy and personal d...
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11 Mar 2019  |  Asia Pacific  |  Market Research
Thailand Facilities Management Market, Forecast to 2023
Technological Adoption and Client Value Enhancement are Key Differentiators
The facility management (FM) landscape in Thailand is highly competitive and mature. The market is fragmented, with a high outsourcing rate to major multinational companies, and many local services for established end-user sectors. However, a major multinational company, ISS Facility Service Co., Ltd., has disclosed its plan to stall its operations...
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28 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Telecommunications Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...
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