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Search results for: 'seating'
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15 Dec 2021 | Asia Pacific | Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00
Special Price $11,250.00 save 25 %
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23 Nov 2020 | Asia Pacific | Market Research
Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026
Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades
The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
$2,450.00
Special Price $1,837.50 save 25 %
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29 Jan 2020 | Asia Pacific | Market Research
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day and Symposium, 2019
Cisco Weaving Artificial Intelligence (AI) Technologies to Drive Contact Center Success
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...
$1,500.00
Special Price $1,125.00 save 25 %
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16 Dec 2020 | Asia Pacific | Market Research
Automation and Artificial Intelligence Fuel Japan’s Customer Experience Outsourcing Services Market, 2020–2026
Rising Costs, Talent Saturation, and the Demand for Better CRM Integration to Enable Businesses to Outsource Customer Experience Processes
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %
