Search results for: 'Smarter Communications with AI, Programmable Software, Flexible APIs'
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21 Oct 2021  |  Global  |  Customer Research
Business Implications of Programmable Communications
CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes
In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...
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07 Mar 2023  |    |  Megatrends
Growth Opportunities Driven by Flexible Manufacturing
Innovative Business Models are Leading to Enhanced Customer Experiences and High Competitive Intensity
The manufacturing sector is highly vulnerable to unpredictable market dynamics. Sudden changes in demand lead to major supply chain disruptions, resource shortages, increased turnaround time, and, most importantly, losses incurred while incorporating these changes in production processes. A comprehensive and adaptable system that meets business nee...
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09 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare
Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys
Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...
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26 Sep 2025  |  Global  |  Technology Research
Innovations in Generative AI, FinOps Solution, Edge AI, Deepfake Detection, Travel Management, App Testing, Cellular and Edge IoT
IT, Computing and Communications Technology Opportunity Engine
This edition captures developments related to Generative AI, AI-driven SaaS Platform, FinOps Solution, Edge AI, Deepfake Detection, Smart Travel Management, AI-powered App Testing, Cellular IoT Solution, Industrial IoT Edge Solution, Data Labeling.ITCC TOE’s mission is to investigate emerging wireless communication and computing technology areas in...
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05 Feb 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry
Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys
Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this se...
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05 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys
Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...
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07 Mar 2023  |  Global  |  Market Research
Conversational AI in Healthcare
The Utility of Chatbots and Voice AI Is Poised for Rapid Acceleration
The impact of the digital revolution continues to disrupt the healthcare industry. This includes evolving digital technological capabilities, new business models and marketing approaches, the healthcare consumerism trend, the changing regulatory environment, and competitive threats from new market entrants, such as digital-native companies—particul...
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28 Aug 2019  |  Asia Pacific  |  Market Research
Australian Flexible Office Market, 2018
Rising Demand for Flexible Offices to Drive Market Opportunities for Property Services and ICT Solutions
More Australian offices are embracing flexible workplace options, driving the growth of Australia’s flexible office market. Key factors spurring market expansion include the changing work culture that is prioritising mobility and flexibility, including the trend away from long-term fixed leases towards more flexible terms, and the preference for co...
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29 Aug 2025  |  Global  |  Technology Research
Innovations in Artificial Intelligence, Machine Learning, SaaS, Fintech, IoT Platform, Edge Computing, Wireless Connectivity, and Software Defined Networks
IT, Computing and Communications Technology Opportunity Engine
The rapid evolution of fintech demands innovative solutions that integrate advanced technologies to enhance efficiency, security, and scalability. This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Artificial Intelligence, Machine Learning, SaaS, Fintech, IoT Platform, Edge C...
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07 Jun 2021  |  Global  |  Tracker
Internet of Things (IoT) Platforms and Software Forecast, 2020-2025
As IoT becomes Pervasive in Different Verticals, Platforms and Software are the Enablers for Smart Solutions and thus Drive Growth Opportunities in the Entire Ecosystem
The Internet of Things (IoT) extends Internet connectivity beyond traditional devices like desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT platforms are the building blocks of IoT solutions, offering multiple services such as application enable...
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