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12 May 2021  |  Global  |  Customer Research
Investing in Communications and Collaboration Tools to Empower Frontline Workers
Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction
Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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03 Jul 2019  |  North America  |  Market Research
5G Industry Insight—Verizon’s Top Strategic Initiatives on the Path to 5G
Network, Spectrum, Fiber, and Edge Computing—Enhancements to Support 5G Innovation
Fifth-generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ...
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10 Jan 2020  |  Global  |  Market Research
Global Modular Uninterrupted Power Supply (UPS) Market, Forecast to 2023
Data Centre Advancements Drive Market Penetration
Right sizing backup power has for long been an unmet need for end users. Businesses face the challenge of anticipating their growth over time, which eventually leads them to face issues with backup power requirement. There is a trend where end users tend to deploy a UPS system configured for a larger power range to accommodate future growth. In rea...
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20 Aug 2019  |  Global  |  Market Research
Growth Opportunities in the Data Center Test and Measurement Market, Forecast to 2024
Migration to 40G/100G Ecosystems and the Demand for Solutions Enhancing the Visibility and Security Across Multi-tenant Cloud Environments are Key Factors Driving Growth
Test equipment used to validate data center infrastructure includes those devices used to test transceivers used in data center production, and others that facilitate the installation and maintenance of the data center and monitor the performance of the data center network post its deployment. Equipment used during these phases includes electronic ...
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11 Dec 2019  |  Global  |  Market Research
Global 5G Testing Equipment and Solutions Market, Forecast to 2024
Network Virtualization, Enhanced Security and Overhaul of Network Architecture are the Key Factors Driving Growth
Unlike earlier network deployments, 5G not only promises higher throughput and lower latencies, but also a higher degree of automation via independent slices which are completely dedicated for specific industry use-cases. For 5G to come alive, every stakeholder across the entire 5G value chain needs to re-engineer their infrastructure to make them ...
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04 Nov 2020  |  North America  |  Frost Radar
Frost Radar™: North American Hosted IP Telephony and UCaaS Market
Benchmarking Future Growth Potential
North American businesses and public-sector organizations are facing heightened challenges as COVID-19 quarantines and other lifestyle changes affect the way workers perform their job tasks and interact with co-workers, customers and partners. The unprecedented rise in remote work, supply-chain disruption, customer demand volatility and elevated em...
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20 Nov 2020  |  Asia Pacific  |  Market Research
Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024
Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption
The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segment’s rapid growth will see it achieve parity with the former around the end of the forecast period. On-prem...
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28 Jan 2021  |  North America  |  Market Research
Transformative Mega Trends Drive the Global Secure SD-WAN Market, Forecast to 2024
Technology Strategy Driven by the Convergence of Security and SD-WAN
Secure SD-WAN refers to solutions (product or services) that offer SD-WAN connectivity and security capabilities to create a secure SD-WAN environment to protect remote branches, users, devices, and cloud applications from cyber threats when connected to external Internet and cloud services using insecure Internet broadband and/or cellular networks...
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02 Aug 2019  |  Global  |  Market Research
Global Video Conferencing Endpoints and Infrastructure Market, Forecast to 2023
2019 Market Update
Software and cloud-centric solutions are driving the video conferencing industry to morph significantly. Companies that are innovating at a fast pace are growing while others are becoming less relevant. As video communications become an integral part of the digital transformation strategy, the user demand continues to expand. The impact of software...
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