Search results for: 'chat bot messaging'

Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...

Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...

This strategic analysis is a part of Frost & Sullivan’s continued coverage of the global enterprise communications platforms and endpoints market as well as the broader, overall enterprise communications marketplace. In this Excel-based deliverable, Frost & Sullivan provides extensive market sizing and market share analysis of the on-premises enter...

The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...

22 Jan 2021  |  Global  |  Market Research

Digital Industrial and Energy Guidebook

Future Growth Opportunities and the 2020 Class of Top 50 Supplier Best Practitioners

Infographics

×

The world is facing unrelenting swings that are causing severe uncertainties, volatility, and complexity. As organizations look to cut operational costs and preserve their bottom line, digital transformation is a much sought after aspect to sustain performance. Frost & Sullivan has identified that the digital journey for customers is not a case of ...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

Infographics

×

Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

01 Nov 2019  |  Global  |  Market Research

Growth Opportunities in the Global Internet of Bins Market, Forecast to 2025

Smart City Initiatives, Combined with Efficiency and Improvement-related Financial Benefits, will be the Catalyst for Rapid Growth in Smart Bin Deployment

Infographics

×

Key Issues Addressed

Innovative business models like Build-Operate-Transfer (BOT), Build-Operate-Manage (BOM), Software-as-a-service (SaaS), and Sensing-as-as service are becoming a trend in the smart waste management sector. BOT/BOM is a complete package, where the company takes ownership of everything. Municipalities and companies should focus on “Pay-per-use” models...