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07 May 2021  |  Asia Pacific  |  Market Research
Customer Experience Management Study—Malaysian Telecommunications Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...
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07 May 2021  |  Asia Pacific  |  Customer Research
Customer Experience Management Study—Malaysian Banking Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...
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21 May 2019  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Agriculture Sector, Forecast to 2022
Niche Solutions to Gain Traction over the Medium Term. Integrated Platforms are the Long-term Opportunity
Transforming from traditional farming techniques to adopting precision agriculture solutions requires substantial capital investment. This investment decreases on a year-over-year basis and at the same time, the savings per unit of production increases exponentially. Farmers adapting to modern agriculture techniques have been able to carry out farm...
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15 Nov 2022  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Water and Wastewater Sector
Climate Change-driven Transformation and the Operational Resilience Goal Drive Future-proofing Strategies
Australia has witnessed unprecedented extreme weather events of drought and flood. Climate change also plays a role in drought and flood severity and recurrence. With over 80% of its population living in and around urban hotspots, the country is one of the most urbanized worldwide. As such, water and wastewater (W&WW) utilities in Australia are und...
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23 Dec 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q2 2019 Tracker
Service Provider and Government Sector Remained As the Key Revenue Contributors to Drive the Network Security Market
The Asia-Pacific network security market witnessed a YoY growth of 14.7% in Q2 2019. This was much stronger than the 11.9% YoY in the previous second quarter. In Q2 2019, the healthcare sector was the fastest-growing vertical; it recorded a YoY growth of 26.7%. However, market size of the healthcare sector remained the smallest revenue contributor ...
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14 Feb 2020  |  Asia Pacific  |  Market Research
Select Diagnostic Imaging Equipment Market Landscape in Malaysia, Forecast to 2023
New Budget Allocations, Expansions in Private Sector, and Time to Market on Next-generation Imaging Equipment Opens Up Robust Market Opportunities
This study presents an analysis of the Malaysian diagnostic imaging equipment market. It provides an in-depth analysis of the current trends, market size, and revenue forecast, and market penetration, market attractiveness, in digital radiography, ultrasound, computed tomography, magnetic resonance imaging, interventional X-ray, and fluoroscopy. M...
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10 Mar 2017  |  Asia Pacific  |  Market Research
Indonesia Cloud Computing Services Market, Forecast to 2022
Growth in Online Media Consumption to Drive Cloud Market, while Onerous Regulations Continue to Favor Domestic Cloud Providers
Indonesia is expected to witness the fastest growth among the ASEAN countries. The growth in mobile consumption and increasing demand for disaster recovery services have been key to driving the cloud market in Indonesia. Government Regulation No. 82, which mandates Indonesian businesses conducting electronic transactions to store personal data in d...
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17 Oct 2016  |  Asia Pacific  |  Market Research
Asia-Pacific Cloud Computing Services Market
Digitization and Changing Perception Fueling Growth in the Cloud Computing Services Market
Scope of the report The research report includes the following segments: Product scope: Cloud Computing Services- SaaS, PaaS, IaaS Geographic scope: Asia-Pacific End-user scope: Data Center Providers, Cloud Companies Revenue analysis and forecasts, drivers and restraints, market trends, geographic analysis, emerging trends, competitive trends, and...
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03 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Integrated Cybersecurity Framework Industry Guide, 2020
A Changing Security Approach Increases Visibility, Openness, and Consistency to Fortify the Attack Surface via Unified Policies an
An integrated cybersecurity framework is an offering by leading vendors aimed at the future of cybersecurity; while not a new approach, it has become increasingly popular in recent years. A unified cybersecurity framework applies a consistent set of policies and rules, with 3 key advantages over point solutions: it allows for more consistency in co...
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18 Nov 2022  |  Asia Pacific  |  Market Research
Malaysian Facility Management Growth Opportunities
Long-term Engagements and Diversified Revenue Streams to Create Future Growth Potential in Facility Management
The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving d...
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