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14 Sep 2001  |  North America  |  Market Research
Integrated CRM Solutions
$2,450.00
Special Price $1,837.50 save 25 %
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25 Sep 2001  |  North America  |  Market Research
Integrated CRM Solutions
This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
$1,500.00
Special Price $1,125.00 save 25 %