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13 Nov 2000  |  North America  |  Market Research
Contact Center CRM Software Market Analysis
$1,500.00 -
25 Sep 2001  |  North America  |  Market Research
Integrated CRM Solutions
This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
$1,500.00 -
30 Jul 2007  |  North America  |  Market Research
North American Mobile CRM Markets
This research service presents a comprehensive overview of the North American mobile CRM market with in-depth market analysis of its two major segments, namely mobile sales force automation (SFA) and mobile field service management (FSM). This research service discusses the major industry challenges, market drivers and restraints, and trends that a...
$4,950.00