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Search results for: 'd0e9 ad dd02'

Search results for: 'd0e9 ad dd02'

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25 Sep 2001 | North America | Market Research

Integrated CRM Solutions

This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

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