Search results for: 'ma2a fuels develop deceleration'

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

18 Mar 2022  |  Global  |  Frost Radar

Frost Radar™: 5G Network Infrastructure, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan defines 5G network infrastructure to include the following: • Radio access networks (RAN) • Transport networks • Core networks, which may include one or more edge networks 5G introduces many disruptive technologies, from new chips and devices to new network architectures, that will impact all areas of network infrastructure....

As enterprises increase their use of both cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. For pla...

25 Mar 2022  |  North America  |  Frost Radar

Frost Radar™: North American Clinical Documentation Improvement Market, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Clinical documentation improvement (CDI), a vital mechanism in documenting care in the healthcare space, is a strategic necessity that goes beyond a component in the broader revenue cycle management (RCM) of claims processing. It focuses on improved patient outcomes, supports data quality that tells an accurate story of the patient’s care, facilita...

The COVID-19 pandemic had a catastrophic impact on airports in 2020, resulting in a 50% reduction in capacity, a 60% drop in passenger numbers, and a total revenue loss of more than $125 billion. The pandemic has also shifted airport investment priorities. Rather than investing in physical infrastructure, airport owners are now focusing on improvin...

09 May 2022  |  Global  |  Frost Radar

Frost Radar™: Global Managed Detection and Response Market, 2022

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The global Managed Detection and Response market is fragmented, highly competitive, and one of the most innovative in the cybersecurity industry. Frost & Sullivan selected and plotted the top 15 out of over 70 market participants in this Frost Radar™ analysis. In broad strokes, the MDR market is made up of two groups of vendors. The first group ...

Today’s global workforce is younger, more connected, and more dispersed than it has been at any point in the past, which means it demands advanced solutions. Enterprises have discovered that cloud technologies are foundational to power this workplace transformation and drive agile business. Lessons from the COVID-19 pandemic will continue to ac...

13 Aug 2020  |  Europe  |  Frost Radar

Frost Radar™: European Mass Spectrometer Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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European mass spectrometer vendors are transforming their offerings from basic laboratory equipment into effective diagnostic equipment. The European Union’s expanded In Vitro Diagnostic Regulation (IVDR) for medical devices, set to take effect in May 2022, will have a dramatic effect on the industry. Manufacturers’ next-generation mass spectrome...