Search results for: 'virtual keep application acceleration a base'

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

The global automotive industry is undergoing a profound transformation toward sustainable mobility, propelled by tightening emission regulations, rapid technological innovation, and shifting consumer expectations. This study evaluates the growth outlook for alternative powertrain technologies in passenger vehicles across key regions, Europe, the Am...

The advanced imaging sensors market is growing rapidly, driven by fast-paced innovations and increasing consumer demand. As industries place greater emphasis on comfort, convenience, safety, and efficiency, the global sensor market for autonomous vehicles and robotics is experiencing exponential growth. Governments and regulatory bodies across regi...

This study aims to analyse the global connected fleet (commercial vehicle, passenger vehicle fleets, buses, and off-highway vehicle/heavy equipment) market for 2019. The objective of this research is to highlight the 2018 performance of the connected fleet ecosystem with respect to acquisitions, new product developments, OEM introductions and new t...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...

In this report, Frost & Sullivan examines the role of artificial intelligence (AI) in the healthcare sector. Stakeholders across the healthcare continuum increasingly use AI to cater to the descriptive, diagnostic, predictive, and prescriptive aspects of care provision. These aspects help improve healthcare delivery efficiency, provide personalized...

This study examines the technology landscape, commercialization progress, and future growth opportunities of wide-bandgap (WBG) semiconductor materials, with a primary focus on silicon carbide (SiC), gallium nitride (GaN), and gallium oxide (Ga₂O₃) for power and RF electronics. It evaluates how these materials enable higher efficiency, greater powe...

Demand for terahertz imaging is driven by its ability to perform non-ionizing scanning on the human skin that does not harm the healthy cells in the surrounding infection areas—a primary requisite in the medical field—compared with conventional scanning modes such as x-ray and UV rays. Terahertz radiation is transparent to paper, wood, and a few ...

Since the development of one of the first theoretical frameworks for a quantum computer in the early 1980s, scientists have been working on achieving ‘Quantum Supremacy’. This state will be achieved by the design and construction of a quantum computer capable of solving problems that cannot be realistically solved by the most powerful classic super...