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Organizations face growing compliance complexity as they manage overlapping regulations, multiple security frameworks, expanding cloud environments, third-party ecosystems, and accelerating AI adoption. Manual, point-in-time compliance processes can no longer keep pace with the need for continuous oversight and audit readiness. The market dynamics ...

The focus of this research service is to analyze the drivers and restraints that affect the growth of the North American generator set market. In the competitive generator space, market participants must leverage key differentiators, capitalizing on consumer demand for quality, reliability, and innovation. Factors such as increased awareness among ...

The widespread deployment of batteries in power systems and transportation applications is expected to face challenges related to the raw material supply chain and the environmental impact of the materials. Current energy storage systems are expensive and difficult to scale, mainly due to the cost and performance of the battery chemistry. The cutt...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...

15 Jun 2020  |  Asia Pacific  |  Market Research

Malaysian Data Center Services Market, Forecast to 2026

Data Centers Need to Improve Services to Meet Rapidly Surging Demand for Digitalization

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Malaysia is considered one of the prime data center markets in the Asia-Pacific region, and it is poised to experience exponential data center growth due to the abundant availability of resources and favorable government policies concerning data center infrastructure. The Government of Malaysia and Malaysian enterprises are keen to increase their a...

26 Jun 2020  |  Latin America  |  Market Research

Post-pandemic Growth Opportunity Analysis of the Meetings Market

Video Meetings Become a Business Necessity in the New Normal

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The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implementi...

New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...

03 Dec 2020  |  Asia Pacific  |  Market Research

Rising Competitive Intensity in Indonesia’s Data Center Colocation Services Market

Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services

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To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...