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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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22 Aug 2022  |  North America  |  Market Research
Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America
Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth
The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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14 Aug 2023  |  North America  |  Market Research
Growth Opportunities in the Evolving Public Transport Landscape, 2030
Digitization, Integrated Mobility, and Equity to Ensure Future Growth Potential of $542.2B by 2030
Public transportation plays a crucial role in addressing the challenges of urban mobility, sustainability, and connectivity. Across the world, various emerging trends are shaping the future of public transportation systems. This study explores some of these key trends, highlighting their potential impact on transportation networks and the overall p...
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10 Jan 2020  |  Asia Pacific  |  Market Research
Growth Insights on China’s Pharmaceutical Industry, Forecast to 2025
Expedited Regulatory Reviews, Accompanied by Surging Novel Drug Pipelines and a Realigned Distribution System will Propel the Chinese Pharma Industry
With over-4000 pharmaceutical players, China is the second largest pharmaceutical industry globally. Although highly fragmented, global pharma and biopharmaceutical players such as Novartis, Novo Nordisk, and AstraZeneca, have a significant hold capturing at least 8-10Percentage of the market. The market being highly dependent on its distributor ne...
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03 Dec 2020  |  Asia Pacific  |  Market Research
High Competitive Intensity in Singapore’s Data Center Colocation Services Market
Service Providers to Develop Energy-efficient Data Centers to Enhance Their Technology Strategy Roadmap
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Singapore. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
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16 May 2019  |  Africa  |  Market Research
African Power Pools Outlook, 2018
Regional Interconnections to Drive Power Pool Development in Sub-Saharan Africa
As the region with some of the lowest electrification rates in the world, Sub-Saharan Africa (SSA) will exhibit continued growth of power pools. This growth is likely to be driven primarily by expanding transmission and distribution (T&D) networks within and between member countries. This outlook provides an analysis of the power pools in SSA, foc...
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23 Feb 2022  |  Global  |  Frost Radar
Frost Radar™: Downstream Geospatial Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Geospatial technology incorporates historical and near-real-time mapping and surveying, remote sensing, aerial photography, global positioning system (GPS), and geographic information system (GIS) data so that downstream providers can offer navigation, connectivity, and location-based services. While geospatial services revenue dropped at the st...
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21 Jul 2022  |  South Asia, Middle East & North Africa  |  Market Research
Indian Data Center Colocation Services Growth Opportunities
Transformational Growth in Hyperscale Demand Drives Data Center Colocation Services
India dominates the South Asian data center colocation services market, contributing almost 88.1%. The current state will continue with the rapid demand growth of colocation services from the hyperscale cloud segment, OTT participants, and content providers in the next few years. The demand for hyperscale data center capacity has been growing in In...
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15 Nov 2022  |  North America  |  Market Research
Global Open and Virtual 5G Radio Access Network Growth Opportunities
Future Growth Potential Enhanced by Open Interfaces, New Architectures, and Increased Competitive Intensity
The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. This report centers ...
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