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Search results for: 'security ics'
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21 Oct 2021 | Europe | Customer Research
Impact of COVID-19 on Healthcare Contact Centers
Acceleration in WAHA, Self-Service & Cloud Investments
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
$4,950.00 -
08 Jan 2021 | Europe | Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
$2,450.00 -
09 May 2019 | Europe | Market Research
Transformation of European Telecommunications, 2019
European Telecoms Operators are Harnessing Emerging Technology to Solve Industry Challenges
Before deregulation, the role of most European operators centered around the provision of voice-line telephony services. Modern telecommunications markets are much more complex and touch on a number of different segments across the ICT market. Today's telecommunications companies provide fixed and mobile broadband, content streaming services, fixed...
$3,000.00 -
04 Oct 2018 | Europe | Market Research
One Belt, One Road—Implications for Connectivity and Regional Trade, Forecast to 2030
Emergence of Lucrative Trade Corridors Laying Foundation for a Network of Intercontinental Multimodal Logistics
Lack of seamless connectivity and poor infrastructure remain the major challenges for trade and logistics in many countries in the Eurasian region. Chinas One Belt One Road (OBOR) initiative is expected to improve connectivity by inter-linking the transport infrastructure across East Asia, Southeast Asia, South Asia, Central Asia, Middle East, East...
$3,000.00
