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The Taiwanese contact center applications market generated a revenue growth of 4.3Percentage, with market revenue of $9.5 million in 2018. The market is expected to decline at a CAGR of 0.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

The South Korean contact center applications market generated a revenue growth of 3.0Percentage, with market revenue of $54.6 million in 2018. The market is expected to decline at a CAGR of 0.1Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enh...

The New Zealand contact center applications market generated a revenue growth of 2.2Percentage, with market revenue of $14.1 million in 2018. The market is expected to grow at a CAGR of 0.4Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

Artificial intelligence (AI) can be defined as machines running cognitive processes that are designed based on human intelligence. AI is one of the foundations for the growing digitization of industries or Industry 4.0 around the world. The application of AI leads to productivity and economic growth, as these technologies are capable of analyzing l...

02 Sep 2020  |  Asia Pacific  |  Market Outlook

Disruptive Global Pandemic Calls for Business Innovations in the Asia-Pacific Energy and Environment Industry, 2020

Digitalization Led New Industry Landscape to Present Critical Business Opportunities

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Coronavirus 2019 (COVID-19) has brought in new opportunities and business ideas in the midst of economic disruption. The entire value chain in energy and environment industries is affected and it is almost certain that most industry players will register a decline in growth rates in 2020. However, some immediate and mid- to long-term opportunities ...

This study provides an update about the facility management (FM) market in Singapore. The cost of FM services in Singapore has increased from 2017 to 2019. Although this increase has been minimal without much impact, it has driven innovation and strategy planning to improve cost efficiency, service delivery, and quality of services. Cost is one of...

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

07 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Safety Mandates Transforming Indian Automotive, 2020

India Follows Global Safety Systems With the Introduction of New Active and Passive Safety Mandates through Bharat New Vehicle Safety Assessment Program (BNVSAP)

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The automotive industry is at a tipping point, with factors such as increasing urbanization and congestion, shifting consumer behavior toward connectivity, transition toward electric vehicles, and many more disrupting the changing dynamics of the market. One such factor that has garnered attention across the globe is the rising focus on reducing ro...

11 Dec 2020  |  Global  |  Market Research

Non-contact Metrology Solutions Powering the Global Dimensional Metrology Market for the Automotive Industry

Enhanced Growth Opportunities in Electric Vehicle Design, Validation, and Quality Assurance

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This research analyzes the global trends in the dimensional metrology market in the automotive industry. The automotive industry witnessed a period of sluggish demand in 2018 and 2019, which had an impact on the dimensional metrology market. The onset of the Covid-19 pandemic resulted in the shutting down of borders and several manufacturing plants...