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30 May 2019  |  North America  |  Market Research
How to Become a Successful UCaaS Provider, Q4 2018
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
This study is based on the findings of an online survey conducted in Q4 2018. The survey panel was comprised of U.S.-based companies? IT and/or telecom decision makers and influencers. The purpose of the survey was to gain a perspective from IT and telecom stakeholders on the adoption and effectiveness of UCaaS solutions, as well as the provider ...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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26 Nov 2019  |  South Asia, Middle East & North Africa  |  Market Research
Emerging Market Growth Opportunities in India, Forecast to 2024
Leveraging the Accelerated Digital Transformation to Transition Into a Knowledge-based Economy
The political scenario of India is likely to remain stable and makes it an attractive destination for investments. This report analyzes the political and economic scenario in the country and its impact on both domestic and foreign investments. It also examines the social and technological trends along with legal and environmental factors, which sur...
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10 Jan 2020  |  Asia Pacific  |  Market Research
Growth Insights on China’s Pharmaceutical Industry, Forecast to 2025
Expedited Regulatory Reviews, Accompanied by Surging Novel Drug Pipelines and a Realigned Distribution System will Propel the Chinese Pharma Industry
With over-4000 pharmaceutical players, China is the second largest pharmaceutical industry globally. Although highly fragmented, global pharma and biopharmaceutical players such as Novartis, Novo Nordisk, and AstraZeneca, have a significant hold capturing at least 8-10Percentage of the market. The market being highly dependent on its distributor ne...
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24 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research
GCC Road Freight Market, Forecast to 2025
Infrastructure Development and Economic Diversification Will Open Opportunities in the Road Freight Transportation Market
The Gulf Cooperation Council (GCC) countries are emerging as highly competitive countries in terms of road infrastructure and government initiatives to improve the same. The GCC countries have a large pipeline of road infrastructure development projects in the pipeline, boosting the sector. Emerging technologies like driverless trucks and platoonin...
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13 Feb 2020  |  North America  |  Market Research
Future of Smart Cities—Key City Profiles
Smart City Solutions Enabling Intelligent and Integrated Mobility are Emerging as a Mega Trend through the Inclusion of Disruptive Technologies and Open Data
Increased urban penetration coupled with the rapid expansion of cities have resulted in a lot more dependence on resources such as water, energy, environment, infrastructure, and other basic utilities. This has also resulted in spikes in congestion and pollution. Such stress on city resources has forced government institutions and municipalities to...
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18 Aug 2022  |  Europe  |  Market Research
Strategic Analysis of the Global Electric Two- and Three- Wheeler Battery Swapping Market
Rising Fuel Cost, Introduction of Battery Swapping Standards, and Collaborations to Ensure Transformational Growth
This study covers the key electric 2- & 3-wheeler (2W/3W) markets in Asia, Europe, and Latin America. The study identifies the key drivers of electric 2W/3W battery swapping technology and captures key components of the ecosystem. The report identifies and analyzes key participants and collaboration between battery swapping companies and OEMs, and ...
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18 Jan 2024  |  North America  |  Frost Radar
Frost Radar™: Cloud-Connected Calling Enablement, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines cloud-connected calling enablement as a segment of the voice over internet protocol (VoIP) access and session initiation protocol (SIP) trunking. Cloud-connected calling enablement services provide carrier-grade managed voice and telephony services into third-party cloud private branch exchange (PBX) environments such as Mi...
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20 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2025
Market Demand is on the Rise, Primarily Driven by the Shift toward an OPEX Model, Flexibility, and Scalability
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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04 Jun 2020  |  Asia Pacific  |  Market Research
India Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...
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