Search results for: 'Asia-Pacific Contact Center Applications Market'
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10 Nov 2022  |  Asia Pacific  |  Tracker
Asia-Pacific Network Firewall Market Tracker, H1 2022
Stringent Regulatory Pressure and Rising Cyberattacks to Drive Future Growth Potential of the Asia-Pacific Network Firewall Market
In H1 2022, the APAC network firewall market saw a steady YoY growth of 13.0%. The market witnessed a slower YoY growth of 9.3% in Q2 2022, when compared to its double-digit YoY growth of 17.9% in Q1 2022. With a healthy YoY growth rate of 12.9% in H1 2022, the appliance segment remained the biggest form factor segment driving the overall network f...
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02 May 2025  |  North America  |  Market Research
CCaaS Expansion or Contraction?
The Competitive Dynamics Behind Non-Traditional Solution Providers Disrupting the Contact Center Ecosystem
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...
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17 Jan 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Machine Tool Market, Forecast to 2023
Manufacturing Industries Shifting Toward Low-cost Production, Coupled with Globalization of Markets, is Propelling the Consumption of Machine Tools in Asia-Pacific
Growing per-capita income of middle-class consumers has led to a rise in spending on goods. To meet the demand and grab the opportunity in the Asian market, manufacturing industries are investing in new production plants and machines. Additionally, low-cost manufacturing competitiveness such as lower labor costs, young populations, and low cost of ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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06 May 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Internet of Things (IoT) Perspective, 2019
Top 8 IoT Trends in Asia-Pacific
Internet of Things (IoT) is no longer considered a hype-based concept. Instead, IoT deployment is finally making headway with both private and public sectors in various industries in the world, and in Asia-Pacific, in particular. The high level of interest in IoT is matched by the increasing readiness of companies and organisations in the region to...
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18 Jul 2022  |  North America  |  Market Research
Global Cloud Contact Center Solutions Growth Opportunities
Future Growth Potential of Cloud Contact Centers Driven by Increasing Demand for Agile Deployments and Remote Operations
This Frost & Sullivan research service analyzes the global contact center (CC) solutions market, focusing on the cloud segment. The study categorizes the market into 4 key regions: North America, Europe, Asia-Pacific, and the Caribbean and Latin America. Cloud CC solutions provide flexible scalability and better business continuity, disaster rec...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Thai Contact Center Applications Market, Forecast 2024
The Volume of Omnichannel Customer Interaction has Increased
The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Vietnamese Contact Center Applications Market, Forecast to 2024
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Indian Contact Center Applications Market, Forecast to 2024
The Adoption of WFM and Analytics is Set to Grow
The Indian contact center application market grew by 2.5%, reporting market revenue of $66.8 million in 2017. The market is forecast to grow at a CAGR of 3.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia,...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Indonesian Contact Center Applications Market, Forecast to 2024
The Need for Digital Convenience has Created Opportunities for Multichannel Customer Interaction
The Indonesian contact center application market declined by 6.6% in 2017 and reported market revenue of $13.9 million. The market is forecast to grow at a CAGR of 4.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, ...
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