Search results for: 'Security: The Key to Customer Experience Excellence'
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06 Jul 2021  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Growth Opportunities
Stronger Demand for Integrated Security Appliances Continues to Drive Refreshment and Replacement Activities
The overall APAC network security market is expected to grow at a CAGR 7.4% from 2020 to 2025. The network firewall segment will continue to be the driving force for the overall NWS market in the years to come, with a solid CAGR of 7.7% from 2020 to 2025. Stronger demand for secure SD-WAN and secure cloud edge services solutions is becoming a new d...
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19 Oct 2023  |  Latin America  |  Customer Research
Voice of the Enterprise Security Customer—Trends in Brazil
A Sophisticated Threat Landscape Drives Strategic Partnerships and Managed Security Adoption
While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...
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29 Mar 2024  |  Europe  |  Market Research
European Managed Security Services Growth Opportunities
Amidst Geopolitical Chaos, Finding a True Security Partner is Increasingly Essential
This study focuses on the European managed security services (MSS) industry. Managed security service providers (MSSPs) supply their clients with comprehensive security solutions, including distributed denial of service (DDoS) protection, managed firewalls, and breach simulation services, predominantly through security operation centers (SOCs). Eme...
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20 Jun 2025  |  North America  |  Market Research
The Impact of Tariffs on the Retail Customer Experience
How Retailers are Navigating Economic Uncertainty in 2025
The inauguration of a new U.S. president in January 2025 not only changed the administration but also initiated a complete shift in managing the U.S. economy. A key focus is the rapid implementation of tariffs affecting the U.S. and its trading partners. Tariffs act as a tax on businesses importing goods, since companies cannot retrieve their produ...
$2,450.00
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16 Dec 2020  |  Asia Pacific  |  Market Research
Strong Onshore Demand Powers China’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Channels and Automation Drive China’s Customer Experience Market
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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11 Nov 2025  |  Global  |  Market Research
Key & Secrets Management Global, 2025–2029
Cloud-Native Business Models are Driving Growth
Key and secrets management (KSM) oversees the entire lifecycle of sensitive digital credentials, ensuring tight access controls. By centralizing how these credentials are issued, stored, and revoked, KSM helps ensure that only authorized users and systems can access sensitive data, reducing the risk of mismanagement or unauthorized use.Automation ...
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27 May 2021  |  North America  |  Market Research
Improving Customer Journeys with Biometric Authentication Systems
Biometric Technologies Enhance the Customer Experience While Complying with the Highest Security Standards
The global biometrics market is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across different business sectors because of their ease of use, high security and assurance, and quick scalability. In recent years, businesses have ...
$2,450.00
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11 Feb 2026  |  Global  |  Megatrends
Next-Generation Sensing Trends & Technologies for Security Applications
Future Growth Potential Evolving from Hyperconnected Secure Ecosystems
According to the United Nations, 68% of the world’s population will be living in cities by 2050. Massive investments, developments, and population shifts will require smart security systems to ensure data privacy and cybersecurity of the urban population and digital assets. The US spent $409 billion from 2003 to 2024 on the agencies for immigratio...
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25 May 2022  |  Global  |  Market Research
Global Retail Security Growth Opportunities
Future Growth Potential of Customer Experience in Retail Security Operations
As the security solutions market shifted to digital intelligence technologies and away from hardware-dominant solutions, companies started using these capabilities to improve the customer experience for better encounters inside the stores, predetermine how to act inside them, and increase sales. The ‘customer journey’ concept has been evolving duri...
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11 Jun 2019  |  North America  |  Market Research
BPO Company Culture, 2019
THE Driver for Customer Experience Excellence
This Market Insight will explore how large Business Process Outsourcers (BPOs) have created company cultures that have become a driver for customer experience (CX) excellence across global markets. Much more than a company call for donating to a favorite charity, it’s about employee volunteerism, feeding children, caring for the environment, day c...
$1,500.00
Special Price $1,125.00 save 25 %